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3440 Toringdon Way, Suite 205, Charlotte, NC, 28277, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 1:00 p.m. to 5:00 p.m. |
Excellent!!!! Install crew was top notch! Brian is an awesome salesman. He's not pushy and he is very informative. He truly cares about his customers. I know first hand because I emailed him after hours and he always replied immediately. After our install was completed we decided to go ahead and complete our new updated look with replacing 4 more windows. I have to say that doing business with Zen Windows was so smooth and an enjoyable experience.
Business response:
"You were such an absolute pleasure to work with. I'm glad you had a pleasant experience."
Zen Windows provided an extremely easy and non- invasive sales processwhile also offering a very fair quality solution for our project's needs. Unlike others in this line of business , Brian Zimmerman employed no high pressure sales tactics but only professional, honest and ethical advice. He also kept us up to date from the initial order through to installation . Inadditon his on site manager and installation team were consumate professionals.Thank you Zen !!
Business response:
"Thanks for letting us be a part of this remodel. If we can do anything else for you, don't hesitate to let me know."
Went smoothly and exactly as planned. The Windows took about 2-3 weeks to come in, then were installed in 1/2 day. The crew was nice, easy going and clean. Windows look great.
Business response:
"I'm glad we were able to meet all of your expectations. If we can ever help you again, please let us know!"
This was our first experience purchasing windows and this could not have been an easier experience. As advertised and as noted in Angie's reviews, working with Brian and his team was a "no pressure" sales process. Communication was great throughout the process and the windows arrived 3 to 4 weeks after ordered. Installation took less than 2 days and the installation team could not have been more pleasant and easy to work with. Would absolutely us Brian and Zen Windows again. The cost was around 11k with tax and also included... read more
Business response:
"Thanks for taking the time to write such a nice review! I'm glad we were able to help you with your remodeling project. If we can do anything else for you, please let us know."
unknown
Business response:
"Please accept my apologies for the challenges that we had. Thank you for bringing everything to my attention. If we can do anything to make things better, please let me know."
Windows were replaced in one day, which was great. I have experienced higher energy bills in the winter and summer since replacing my windows. I had hoped replacing them with these double pane energy efficient windows would safe me money from the previous windows I had on my house that were actually 40 years old, but it was the opposite, my electric bills are much higher. They are simple to open and close and are the tilt in model for ease of cleaning, which is a positive. The company was good about cleaning up after the job... read more
Business response:
"Thanks for bringing this to our attention. It is possible that the higher bills are due to the very warm (and long) summer that we've had. Please keep an eye on your bills and keep us posted. If you are noticing any issues with the windows being drafty, please let us know immediately and we'll come out to take care of it. Thanks again for allowing us to work on your home." Read more
Wonderful experience!
Business response:
"It was our pleasure. I'm glad you appreciate the no-pressure approach to doing business. Buying windows shouldn't be stressful."
Work that was done was great, could not have been any better. Crew was on time, friendly. and professional. Wish I had found Zen Windows before previous work was done. Work use them on all future work. Thanks for the great work.
Business response:
"Thanks for taking the time to share your experience! Let us know if we can do anything else for you."
I couldn't understand the quote that was sent.
Business response:
"I am so sorry that our quote was not more clear. I do recall that we spoke about this project about 10 months ago. If you have any questions about the quote, please feel free to give us a call. The number we have on file for you is apparently no longer your number."
Zen Windows Carolina Corporate has a 5 star rating with 838 reviews.
Zen Windows Carolina Corporate is open now. It will close at 6:00 p.m.