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3440 Toringdon Way, Suite 205, Charlotte, NC, 28277, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 1:00 p.m. to 5:00 p.m. |
Wonderful! Dealing with Zen Windows could not have been easier. From the ease of getting a quote on line (instead of having a pushy salesman come to the house) to the convenience of setting the installation appointment to the 2 short days of installation, everything went smoothly. I was kept informed at every step of the process. Another big plus is that you don't pay until everything is done and you are satisfied. I highly recommend Zen! My windows are gorgeous!
Business response:
"Thank you for the kind words. We appreciate you taking the time to share your experience!"
It was time to replace the nearly 50 year old single pane windows on my home. Because it is a sizeable investment I did a ton of research and scheduled appointments with 6 of the local A listed Angies list window companies. The first company I met with was Universal Windows Direct. They came out to my home and spent 2.5 hours going over their product. Although the salesman was a nice guy the sales presentation was literally painful. I told him he was the first company we had spoken to so I wasn’t prepared to sign a contract ... read more
Business response:
"I'm glad you appreciated our process. Thanks for letting us help out with your remodel."
The project went very well. We started the process sometime in November, 2016, it terms of procuring estimates, looking at various manufacturer's samples, etc. We decided to go with Zen Windows mainly because of a) our interaction with Brian Zimmerman (owner of Zen Windows Carolina), and b) the quality and available features/options of their product. Brian & his staff were outstanding to work with and went "above & beyond" in terms of answering numerous questions & addressing our various concerns during the entire process. A... read more
Business response:
"You guys were such a pleasure to work with. Thank you."
Brian and the Zen Windows guys were professional from the first contact to the last. The pricing was reasonable, all my questions were answered, the estimate was quickly modified when I asked about other options. The installation was seamless. The guys worked long hours to get it finished in a couple of days, cleaned everything up, and went above & beyond to help us move things too big for us to handle. They were knowledgeable and experienced and gave good advice about the best way to handle a shutter replacement question. I... read more
Business response:
"I'll let the guys know that you miss them! :) Thanks for the kind words. You have a beautiful home. Thank you for trusting us to work on it."
unknown
Business response:
"Thanks for the review. Whenever you are ready for Phase 2, just give us a call!"
Great. Very quick response, fair quote, and the work was performed in a timely & professional manner. Excellent overall experience with Zen Windows.
Business response:
"Glad you guys are happy. You were a pleasure to work with."
completed work on time
Business response:
"Glad we were able to help with the sound. If we can ever be of service again, just let us know. Thanks!"
My experience with Zen Windows was excellent! The process was very easy. I submitted my request, briefly discussed my needs with Brian a bit via phone, then used email. An appointment was promptly made to measure the windows - 21 in all with a double window converted to casements. The windows came in quickly and installation was quick and very well done, both installation and clean up. The new windows make a huge difference in the look of my house, temperature control and have even reduced outside noise. The installer did no... read more
Business response:
"I love how everything turned out. The casement was a great choice! Thanks for allowing us to be part of this remodel."
Amazing company. Best customer service I've experienced in a long time and exceptional products. They were very professional and respectful when installing the windows. They were very good and leaving everything the way we left it. I was worried after install, when we realized our blind didn't fit in the window sill same way as before and we were trying to figure out how to screw them up with the new windows. Brian had Scott come up to our house the next day to show is the best way! He even offered to put them all back up ri... read more
Business response:
"I'm glad Scott was able to get you pointed in the right direction on the blinds. If you need any other assistance, just let us know. Thanks again!"
Zen Windows Carolina Corporate has a 5 star rating with 344 reviews.
Zen Windows Carolina Corporate is open now. It will close at 6:00 p.m.