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3440 Toringdon Way, Suite 205, Charlotte, NC, 28277, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 1:00 p.m. to 5:00 p.m. |
Brian is extremely detail oriented. He will handle the entire transaction by email, phone, or in person. He came out to the house to inspect our plantation shutters to ensure they could stay mounted during install. Install went smoothly. Windows look great. There was no pressure to buy, no money needed until job completed to our satisfaction. Will use again when ready to replace the back of the house
Business response:
"I'm glad you enjoyed the process. If there is anything else we can do for you, just let us know. Thanks again for honoring us with your business."
Zen Windows was a fantastic company to work with. Brian's main focus is customer service and providing an overall exceptional experience. Brian was great to work with throughout the entire process. His team was professional, clean, quick and knowledgeable. I would absolutely recommend Zen Windows to anyone!
Business response:
"The new windows really made a big change to your home. So glad that you love them and our process. If we can ever help you out again, please let me know."
I am very pleased with the quality of the Zen (Soflite) windows. We chose the Nirvana window to replace 1960'2 aluminum frame windows. Installation went very well; one problem with one window size which they got on immediately, had it rushed in and installed quickly. Very pleased with the installers and the whole process. Brian provided the estimate via internet with my size estimates, sent Scott to do final measurements, and had the windows in within 2 weeks, even in the busy fall season.
Business response:
"I'm sorry that we had the problem with the one window, but I appreciated your patience as we had everything resolved. I'm glad that we were still able to keep everything within your remodeling deadline. If we can do anything else for you, just let me know."
Zen Windows crew did an excellent job in re-placing our old, cheesey and foggy windows. The crew took their time, was very professional and answered all ofour silly questions.Our old windows you could not see out of them, barely could get them to open and you could feel how drafty they were. The new windows are air tight, up to date looking and nice bright white . The new windows open nicely, easy to clean and clear to look out of them. Since the new windows have been put in, my husband and I can tell the difference in our h... read more
Business response:
"Your job turned out gorgeous. I really like the new trim that we installed. It really makes the windows pop. You've got the best looking house on the street now! Thanks for taking the time to share your experience. It means a lot to us."
I delayed this project for several reasons. Since it is a rental unit I was afraid I would need to take a day off to meet someone to measure the windows and then listen to a lengthy sales presentation. I was also afraid that the replacements would leave us needing drywall repairs or at least some major paint touch-ups. I had it all wrong. All of our correspondence was done through email and text messaging so it required almost notime commitment from me. The tenants were happy withhow quickly the project was completed and wit... read more
Business response:
"Thank you so much for taking the time out of your day to share your experience. I'm so happy that you enjoyed the process. If we can ever do anything else for you, just let me know!"
unknown
Business response:
"It was our pleasure. If we can ever help you out again, please let us know. Thank you for honoring us with your business."
will go with his advice and hopefully i don't have any more leaks.
Business response:
"We never want to sell someone something they don't need. If resealing the window doesn't work, please let us know and we'll help you get the window replaced."
The whole process was smooth and Brian was very responsive and understanding. Zen is a no pressure company that provides quick quote and answers all questions quickly. I had a quote from another company that was a 2.5 hour dog and pony show that ended with aggressive/belittling sales tactics. Zen is not this type of company. I highly recommend these guys if you a low hassle, affordable, good quality window replacement experience. FYI...I chose their top of the line windows, which is the SoftLite Pro model.
Business response:
"I'm glad you appreciated the process! We strive to make it easy and painless."
unknown
Business response:
"Your windows turned out great! I love the color choices and grid designs you chose. If we can ever help you again, please let me know."
Zen Windows Carolina Corporate has a 5 star rating with 838 reviews.
Zen Windows Carolina Corporate is open now. It will close at 6:00 p.m.