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3440 Toringdon Way, Suite 205, Charlotte, NC, 28277, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 1:00 p.m. to 5:00 p.m. |
Brian was very responsive to all of our inquiries. It was very impressive as responsiveness is so hard to find in contractors these days. The windows are great quality for the price. Installation went and the project manager kept us informed on the process and delivered timely. Any issues we had were resolved quickly. I would definitely recommend this company.
Business response:
"I'm glad we were able to help you out with your rental property. The changes you've made look incredible. Thank you for allowing us to be part of the transformation."
Although they do deal with wooden casement windows that we have in our home, the company representative was very professional, and was insightful. Although they do no repair windows, they were very helpful with advice regarding that. Although we did not get work done through them, simply because they did not deal the type of windows that we have, the company appears ethical, professional, and was just willing to help with the issue at hand. Without being paid, they were helpful.
Business response:
"I hope that the advice was helpful. If the recommendations don't work out, let us know. We'll help you find someone who can help you."
It went very smoothly. Everything went as promised, on time, and very clean when they left. They did a really, really good job. I don't think I could have gotten a better company. I'd give them an A+ if could.
Business response:
"Thank you so much. You were a pleasure to work with. Glad you love it!"
Our 5 yr. old sliding glass patio door was stuck & couldn't be moved. It was evident to us that the rollers needed replacing. I contacted 11 companies/contractors. 2 would do no repairs, 4 were left messages & didn't return calls, 2 would only work on their own product, 2 wanted over $90 to just come to our home to look at the door, and each tried to convince me the door needed to be replaced, sight unseen. Only ONE responded! Brian Zimmerman of Zen Windows Carolina LLC, came to our home, quickly ascertained the problem--the... read more
Business response:
"I'm so glad we were able to help you out with your door. Thanks for the kind words."
We used Zen Windows to install all new windows for the first floor of our house. They made it very easy for us from start to finish. I requested a quote, and got a call back very promptly from the owner, Brian. After speaking with Brian on the phone about the type of windows, number of windows, etc. that we wanted he was able to give me a preliminary quote and emailed me a lot of information about the types of windows they offer. This was much easier than having to schedule a meeting with a salesperson and then listening to ... read more
Business response:
"Thank you for your patience as we got the new window ordered. And thank you for sharing your experience with others."
They are a great company to do business with.On the initial callthey asked why we wanted to replace the windows. They sent me literature about their productthat was very informative. Then we set up an appointment to come out and measure. I was told it would take approximately 3 weeks to get delivery. I was notified when the windows arrived and that they would be going through an inspection process. I felt very good about that. A week later I set up a delivery date. All went well and Iwas later called and emailed about my sat... read more
Business response:
"Thank you for taking the time to write about your experience. I'm glad we were able to exceed your expectations."
Our experience with Zen Windows was a wonderful one. Brian Zimmerman was our sales person. He was wonderful very informative and helpful in every way. I never felt pressured or intimidated. He gave us a great product at a reasonable price. He helped fill out forms for our Homeowners Association making approval very easy. He helped us decide on style of window. He took into consideration my mother?s age and mobility in a very caring way. He brought a sample of the window for us to try out. No one else went this far with their... read more
Business response:
"I am so happy that we found a good solution for your mother. She is such a sweet lady. I hope she enjoys her porch now!"
I purchased a Big Deal but had to asked for a refund for it because the company said they were not licensed in my area. They contacted me the same day I purchased the deal.
Business response:
"Thank you for your understanding. I'm not sure why the special showed outside of our service area. Best of luck with your project."
Had a great experience with Brian and his team! They were low-pressure but extremely helpful, and thought of things I hadn't... It was a quick and painless process and I love the new windows! Looking forward to using Zen again on our next project.
Business response:
"You are too kind. It was our pleasure!"
Zen Windows Carolina Corporate has a 5 star rating with 344 reviews.
Zen Windows Carolina Corporate is open now. It will close at 6:00 p.m.