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3440 Toringdon Way, Suite 205, Charlotte, NC, 28277, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 1:00 p.m. to 5:00 p.m. |
Replaced four large windows of condo on first floor. Brian is professional, punctual, and very responsive to your emails and calls. I could not have asked for anyone better and I feel confident in using them again in the future. Total estimated turnaround from signing contract to installation was four weeks. I would recommend Zen Windows to anyone and it beats big box retailers by 1000% in price and responsiveness. Brian is very knowledgeable and he deploys an installation team that is equally knowledgeable and professional.
Business response:
"Thank you for taking the time to share your experience. If you ever need us again, we'll be here to help. Thank you for honoring us with your business."
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Business response:
"You were a pleasure to work with. Thanks for taking the time to share your experience with others. If we can ever help you out again, just let us know."
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Business response:
"[Member Name Removed], thanks for taking the time to write a review. If there is any additional information that we can provide you with, just let us know."
Zen Windows was one of three companies that I received estimates for my windows replacement. I initially sent the owner (Brian Zimmerman) a list of the size windows I needed replaced, along with the quantity needed, and the type of style/type of windows I wanted. Brian got back to me the same day (over the weekend), and an estimate within 24 hours. Although his price wasn't the cheapest, it was relatively close to the other estimates I received. Based on reviews from Angie's List, I decided to go ahead and have Zen Windows d... read more
Business response:
"It was our pleasure to help you out. Thank you for sharing your experience. If we can ever help you in any other way, just let us know."
Brian was very responsive to all of our inquiries. It was very impressive as responsiveness is so hard to find in contractors these days. The windows are great quality for the price. Installation went and the project manager kept us informed on the process and delivered timely. Any issues we had were resolved quickly. I would definitely recommend this company.
Business response:
"I'm glad we were able to help you out with your rental property. The changes you've made look incredible. Thank you for allowing us to be part of the transformation."
Although they do deal with wooden casement windows that we have in our home, the company representative was very professional, and was insightful. Although they do no repair windows, they were very helpful with advice regarding that. Although we did not get work done through them, simply because they did not deal the type of windows that we have, the company appears ethical, professional, and was just willing to help with the issue at hand. Without being paid, they were helpful.
Business response:
"I hope that the advice was helpful. If the recommendations don't work out, let us know. We'll help you find someone who can help you."
It went very smoothly. Everything went as promised, on time, and very clean when they left. They did a really, really good job. I don't think I could have gotten a better company. I'd give them an A+ if could.
Business response:
"Thank you so much. You were a pleasure to work with. Glad you love it!"
Our 5 yr. old sliding glass patio door was stuck & couldn't be moved. It was evident to us that the rollers needed replacing. I contacted 11 companies/contractors. 2 would do no repairs, 4 were left messages & didn't return calls, 2 would only work on their own product, 2 wanted over $90 to just come to our home to look at the door, and each tried to convince me the door needed to be replaced, sight unseen. Only ONE responded! Brian Zimmerman of Zen Windows Carolina LLC, came to our home, quickly ascertained the problem--the... read more
Business response:
"I'm so glad we were able to help you out with your door. Thanks for the kind words."
We used Zen Windows to install all new windows for the first floor of our house. They made it very easy for us from start to finish. I requested a quote, and got a call back very promptly from the owner, Brian. After speaking with Brian on the phone about the type of windows, number of windows, etc. that we wanted he was able to give me a preliminary quote and emailed me a lot of information about the types of windows they offer. This was much easier than having to schedule a meeting with a salesperson and then listening to ... read more
Business response:
"Thank you for your patience as we got the new window ordered. And thank you for sharing your experience with others."
Zen Windows Carolina Corporate has a 5 star rating with 838 reviews.
Zen Windows Carolina Corporate is open now. It will close at 6:00 p.m.