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Zen Windows Carolina Corporate
- Windows Installation
- Charlotte, NC
About this business
Location details
3440 Toringdon Way, Suite 205, Charlotte, NC, 28277, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 1:00 p.m. to 5:00 p.m. |
unknown
Business response:
"Please accept my apologies for the challenges that we had. Thank you for bringing everything to my attention. If we can do anything to make things better, please let me know."
Windows were replaced in one day, which was great. I have experienced higher energy bills in the winter and summer since replacing my windows. I had hoped replacing them with these double pane energy efficient windows would safe me money from the previous windows I had on my house that were actually 40 years old, but it was the opposite, my electric bills are much higher. They are simple to open and close and are the tilt in model for ease of cleaning, which is a positive. The company was good about cleaning up after the job... read more
Business response:
"Thanks for bringing this to our attention. It is possible that the higher bills are due to the very warm (and long) summer that we've had. Please keep an eye on your bills and keep us posted. If you are noticing any issues with the windows being drafty, please let us know immediately and we'll come out to take care of it. Thanks again for allowing us to work on your home." Read more
Wonderful experience!
Business response:
"It was our pleasure. I'm glad you appreciate the no-pressure approach to doing business. Buying windows shouldn't be stressful."
Work that was done was great, could not have been any better. Crew was on time, friendly. and professional. Wish I had found Zen Windows before previous work was done. Work use them on all future work. Thanks for the great work.
Business response:
"Thanks for taking the time to share your experience! Let us know if we can do anything else for you."
They provided me with a quote same day I contacted them and then another quote same day when I changed my mind about what I wanted. They were great about getting back to me when I emailed them about questions. Brian and Scott came out to measure and go over our order and help us make decisions about what would be best, Everyone was friendly and professional including the installation crew. They did a great job and in the time frame they had given us.
Business response:
"You were truly a pleasure to work with. Thank you for allowing us to work on your home. If you ever need us again, please don't hesitate to give us a call."
Our house was built in 1987 and it was time for all new replacement windows. Zen Windows was a great company to work for. After sending him a list of windows and approximate sizes Brian took time via email to provide me with different pricing options and product literature to consider. He did not push us into the most expensive options or other products we didn't need. Once we decided what we wanted he sent out the estimator to make exact measurements. Then it only took a few weeks while the windows were being made and they ... read more
Business response:
"I absolutely love the way your home looks with the new windows. I'm glad the windows are giving your A/C unit a break. It's been a hot summer!"
The process with Zen was straight forward and painless. We are happy with the quality of the installed products. Brian was very prompt and professional during all discussions. He is a great communicator and very conscientious. The install crew was timely and very proficient. We had a few items that we were not happy with after the install. Some were manufacturing defects, and some were installation errors (torn screen for example). Brian and his team took care of everything with no questions asked. We are very satisfied with... read more
Business response:
"You two were such a pleasure to work with! Thanks for taking the time to share your experience. If there is ever anything else that we can do for you, please let us know."
unknown
Business response:
"I'm glad we met all of your expectations! If you ever need anything else, please don't hesitate to give us a call."
I couldn't understand the quote that was sent.
Business response:
"I am so sorry that our quote was not more clear. I do recall that we spoke about this project about 10 months ago. If you have any questions about the quote, please feel free to give us a call. The number we have on file for you is apparently no longer your number."
Frequently asked questions about Zen Windows Carolina Corporate
How is Zen Windows Carolina Corporate rated?
Zen Windows Carolina Corporate has a 5 star rating with 344 reviews.
When is Zen Windows Carolina Corporate open?
Zen Windows Carolina Corporate is open now. It will close at 6:00 p.m.