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3440 Toringdon Way, Suite 205, Charlotte, NC, 28277, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 1:00 p.m. to 5:00 p.m. |
They provided excellent advice, but do not do repairs.
Business response:
"Hope we were able to point you in the right direction. If we can ever be of service, we do vinyl replacement windows, vinyl sliding doors and fiberglass entry doors."
Everyone was professional and prompt. There were no sales pitches and the quote was sent online. The windows look great on our 1965 brick ranch. I would definitely recommend Zen Windows to anyone looking to replace their windows.
Business response:
"Thank you!"
Brian, the owner of Zen Windows is the utmost professional. He is honest, follows-up and answers questions immediately. The process from beginning to end was flawless. Scott came out to take an exact measurement for the windows; the windows were ordered and we were kept up-to-date on delivery and the process. An appointment was made for installation and the team arrived on time. They installed the windows, cleaned up the work area and provided a demonstration on cleaning and operation. I will definitely order from Zen again ... read more
Business response:
"You are too kind! Just treating you and your home how we want to be treated."
Incredible. Wish all home-improvement businesses operated like Zen Windows Carolina. Brian answered my initial call and all of my questions. He produced the initial estimate without a visit. Pricing was reasonable. Window manufacturer checked-out as being at-or-near top-tier. First visit was for measurements. Second visit was to install. Brian kept constant contact with us regarding window order, delivery, inspection, and install set-up. Install day - crew called ahead and arrived early (first time I've ever seen this), bega... read more
Business response:
"Wow! I’m flattered by your compliments. We just treat you and your hike with respect, just like how we want to be treated when we hire companies to work on our homes. If you ever need a new front door, we do that too! -Brian"
The process was very easy and low key. I sent Brian pictures and he came out to verify a few measurements, then sent me a quote. Even though I viewed the windows online, I asked for homes in my areas that had used Zen. He readily provided several addresses and I went by the homes. As stated in the agreement, nothing was paid until I was satisfied. The work went smoothly and the installers did a great job of cleaning up. They were very courteous and answered all my questions. Brian came by both days to check on things. The fi... read more
Business response:
"Thank you for trusting us to work on your home."
Amazing Job!!! Great guys to work with! Brian was great about taking care of our needs not selling windows!! Not much of a disruption in the house and totally cleaned up after themselves! Will be calling them again if needed and recommend Highly!
Business response:
"Thank you!"
I reached out for an estimate to get 3 windows replaced where seals had broken. Brian replied back and informed me that it was a common problem, but whole window replacement wasn’t needed, which is what his company does. Instead of trying to wiggle in and give me something I didn’t need, he offered names for two other companies that may be a better fit. That takes INTEGRITY and I greatly appreciate it. If I ever needed full window replacement, Zen is the first place I would turn.
Business response:
"You are too kind. We never want to sell anyone something they don’t need. If we can ever be of service, please let us know."
We had an excellent experience with Zen Windows. Brian, Scott, and their crew are really easy to work with and Zen's prices were the best we could find in the area. The windows are high quality and if there are any issues Brian is very responsive and, again, easy to work with. We're keeping Zen in mind for when we want to replace our entry doors.
Business response:
"Thank you!"
We obtained estimates from 3 other companies that provided high pressure 2 hour long sales presentations. Not fun, and they were not always truthful. For example, they said one thing about their warranties but found a difference when we asked to see the hardcopy. We investigated replacement windows extensively online. We weren't sure about going with a company where most of the information is exchanged online. Brian was extremely responsive to all questions even on weekends. He was very responsive as we considered different ... read more
Business response:
"You are too kind! Thank you for allowing us to be a part of your remodeling project."
Zen Windows Carolina Corporate has a 5 star rating with 344 reviews.
Zen Windows Carolina Corporate is open now. It will close at 6:00 p.m.