This profile has been claimed by the business owner or representative.
3440 Toringdon Way, Suite 205, Charlotte, NC, 28277, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 1:00 p.m. to 5:00 p.m. |
Work was done 9 months ago. We did extensive investigation prior to our meetings with salespeople from 4 companies, First, it was very easy to obtain all the needed information to make a decision to go with Zen Windows from Brian online, and that surprised me since we met with other companies in person. So, no high pressure salespeople. Second, Brian responded to my all of my emails and questions immediately, and at all times including evenings and weekends. Third, we were extremely impressed with the Zen installers as they ... read more
Business response:
"So glad you are continuing to enjoy your windows. I'm sure you'll appreciate it when things get colder this winter! Thank you for sharing your experience with others. That means a lot to us."
Well received!
Business response:
"Glad we were able to point you in the right direction. Hopefully some of the companies we recommended work out for you. Hope we were able to save you some money!"
Great working with the team, timely, knowledgeable and great prices. Our new windows look great!
Business response:
"Thank you!"
It was a great experience. No high pressure sales pitch or telling me how much better their windows were. The crew showed up on time and did a great job. The new windows are great. The first thing we noticed was how much quieter it was. We are glad we made the decision to go with Zen Windows.
Business response:
"Thank you for trusting us to work on your home. Glad to hear that your home is quieter now!"
They provided excellent advice, but do not do repairs.
Business response:
"Hope we were able to point you in the right direction. If we can ever be of service, we do vinyl replacement windows, vinyl sliding doors and fiberglass entry doors."
Everyone was professional and prompt. There were no sales pitches and the quote was sent online. The windows look great on our 1965 brick ranch. I would definitely recommend Zen Windows to anyone looking to replace their windows.
Business response:
"Thank you!"
Brian, the owner of Zen Windows is the utmost professional. He is honest, follows-up and answers questions immediately. The process from beginning to end was flawless. Scott came out to take an exact measurement for the windows; the windows were ordered and we were kept up-to-date on delivery and the process. An appointment was made for installation and the team arrived on time. They installed the windows, cleaned up the work area and provided a demonstration on cleaning and operation. I will definitely order from Zen again ... read more
Business response:
"You are too kind! Just treating you and your home how we want to be treated."
Incredible. Wish all home-improvement businesses operated like Zen Windows Carolina. Brian answered my initial call and all of my questions. He produced the initial estimate without a visit. Pricing was reasonable. Window manufacturer checked-out as being at-or-near top-tier. First visit was for measurements. Second visit was to install. Brian kept constant contact with us regarding window order, delivery, inspection, and install set-up. Install day - crew called ahead and arrived early (first time I've ever seen this), bega... read more
Business response:
"Wow! I’m flattered by your compliments. We just treat you and your hike with respect, just like how we want to be treated when we hire companies to work on our homes. If you ever need a new front door, we do that too! -Brian"
The process was very easy and low key. I sent Brian pictures and he came out to verify a few measurements, then sent me a quote. Even though I viewed the windows online, I asked for homes in my areas that had used Zen. He readily provided several addresses and I went by the homes. As stated in the agreement, nothing was paid until I was satisfied. The work went smoothly and the installers did a great job of cleaning up. They were very courteous and answered all my questions. Brian came by both days to check on things. The fi... read more
Business response:
"Thank you for trusting us to work on your home."
Zen Windows Carolina Corporate has a 5 star rating with 838 reviews.
Zen Windows Carolina Corporate is open now. It will close at 6:00 p.m.