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Zen Windows Carolina Corporate
- Windows Installation
- Charlotte, NC
About this business
Location details
3440 Toringdon Way, Suite 205, Charlotte, NC, 28277, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 1:00 p.m. to 5:00 p.m. |
Zen made the window replacement process very easy. From the start, to get a quote we just had to take some pictures of our current windows and email to Zen. No hours spent with a salesperson in our home, pushing there if you order today deals. When our windows came in, their install team made sure we knew what to expect and kept as distant as they could from our family. Work areas were cleaned after, and we received a walk thru of our windows and time to answer any questions we had. Super simple, the windows have added beaut... read more
Business response:
"Easy, simple, painless! Glad we could be a part of it. You’re going to enjoy those FlexScreens whenever you need to clean the windows. Good choice. Thanks!"
We quickly received an email quote based on pictures and the rough measurements we emailed to Zen, as well as quick responses to several questions. Being hands-on people, we asked Brian (Zen president) to come to our home to show us an actual window sample and he came at a mutually agreeable time. Once we decided to use Zen for our windows, the installation manager, Scott, came by and took detailed measurements. Although we were advised it would be 4-7 weeks before the windows were ready, they actually were ready after about... read more
Business response:
"Thank you so much for trusting us to help with your window project. I’m glad you enjoyed the process. You were a pleasure to work for!"
Quoting process very easy to compare prices with no home visit required. Very friendly and helpful throughout the process. High quality windows and competitive pricing. Install crew made sure the house was clean prior to leaving each day. Any concern with installation was quickly resolved. Great experience from start to finish!
Business response:
"Thank you for trusting us to work on your home."
Great. Brian Zimmerman and his team were courteous, knowledgeable, and professional. Very pleased with the results.
Business response:
"Thanks again. If we can ever be of service again, please let us know."
Overall, it went well. Both Brian and Scott are sometimes difficult to reach but they usually contact you. The job took a little longer than I hoped but as we were not in a hurry it did not matter.
Business response:
"Sorry that we might have been harder to catch up with during busy season. I appreciate your patience and understanding. In the end, I hope you are happy with how everything turned out. If we can ever be of service again, please let us know. Thanks!"
Work was done 9 months ago. We did extensive investigation prior to our meetings with salespeople from 4 companies, First, it was very easy to obtain all the needed information to make a decision to go with Zen Windows from Brian online, and that surprised me since we met with other companies in person. So, no high pressure salespeople. Second, Brian responded to my all of my emails and questions immediately, and at all times including evenings and weekends. Third, we were extremely impressed with the Zen installers as they ... read more
Business response:
"So glad you are continuing to enjoy your windows. I'm sure you'll appreciate it when things get colder this winter! Thank you for sharing your experience with others. That means a lot to us."
Well received!
Business response:
"Glad we were able to point you in the right direction. Hopefully some of the companies we recommended work out for you. Hope we were able to save you some money!"
Great working with the team, timely, knowledgeable and great prices. Our new windows look great!
Business response:
"Thank you!"
It was a great experience. No high pressure sales pitch or telling me how much better their windows were. The crew showed up on time and did a great job. The new windows are great. The first thing we noticed was how much quieter it was. We are glad we made the decision to go with Zen Windows.
Business response:
"Thank you for trusting us to work on your home. Glad to hear that your home is quieter now!"
Frequently asked questions about Zen Windows Carolina Corporate
How is Zen Windows Carolina Corporate rated?
Zen Windows Carolina Corporate has a 5 star rating with 344 reviews.
When is Zen Windows Carolina Corporate open?
Zen Windows Carolina Corporate is open now. It will close at 6:00 p.m.