This profile has been claimed by the business owner or representative.
Zen Windows Carolina Corporate
- Windows Installation
- Charlotte, NC
About this business
Location details
3440 Toringdon Way, Suite 205, Charlotte, NC, 28277, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 1:00 p.m. to 5:00 p.m. |
Zen is one of, if not the most, easy companies to deal with. No high pressure and no BS. They worked with me when I had to delay the window installation.
Business response:
"It was our pleasure. Thank you for trusting us with your project!"
Talked to 6 different companies. Evaluated all the specs and the Allure window supplied by Zen Windows was the one I chose. Price - excellent. Construction - perfect. installation - amazing. Look no further - this company is the one! thanks again and dealing with your company was seamless and exceptional! I wish they had a 6 star rating!
Business response:
"You are too kind! Thank you for the nice review."
Overall, an excellent experience. I was given an accurate quote up front without any difficulty. The install team showed up on time and worked very hard in 90 degree temperatures for four days. It was a fairly big job, 25 windows, several of which were oversized and one huge bay window. In addition, the windows they took out were 70 years old and very difficult to extract. But it all went smoothly and efficiently. The only problem was the lead time. I placed my order in February and the windows didn’t arrive from ProVia unti... read more
Business response:
"Thanks for the kind words! I'm glad everything turned out the way you wanted. I agree, I wish things came in a bit faster but some of the specialty items have longer lead-times."
From the quote to the installation, everything was terrific.
Business response:
"Thank you!"
They were professional, friendly, and prompt. We had an issue with two of the windows having a black substance between the double panes after installation. They came and fixed right away.
Business response:
"Thank you for the nice review. Sorry about the issues with the glass, but fortunately it was an easy fix. If we can ever help out again, don't hesitate to reach out."
The Zen experience was very refreshing for me. I hate playing the game of a salesman taking hours of my time and then giving me a high price that he or she finally brings down to something I can live with. With Zen, I contacted them and was asked a few questions about what I wanted. I took some pictures of the house with measurements of the windows as close as I could get. They went to work on an estimate and I had a price within a few days with detail. The installation manager came to the house and took exact measurements. ... read more
Business response:
"Glad we met all of your expectations. We try to keep the process as simple as possible. Thanks for the kind words!"
The whole process went very smoothly. Installation was fast and well done, the windows look great. There was no high pressure sale pitch requiring you to sign up in the next 30 minute to get the "low price deal". The windows where reasonably price and are of a high quality. I plan to use Zen Windows again for the remaining windows.
Business response:
"Thank you so much. Glad you enjoyed the no-pressure approach!"
The process from beginning to end was easy and painless. Questions asked were answered. Follow-up was prompt. LOVED the "pay when work completed" feature.
Business response:
"Thank you so much!"
I did extensive research on window installers in our area and selected Zen windows based upon their reviews and recommendations. They do what they claim on their web site and are very thorough and professional to work with. No pressure and no hassle from beginning to end. The windows they offer are top of line and we are very pleased with their quality. I am a retired engineer and I am impressed by the Provia window technical specifications. The high quality installation was quickly done and on schedule
Business response:
"Thanks so much for taking the time to share your experience. I'm glad we met all of your expectations!"
Frequently asked questions about Zen Windows Carolina Corporate
How is Zen Windows Carolina Corporate rated?
Zen Windows Carolina Corporate has a 5 star rating with 344 reviews.
When is Zen Windows Carolina Corporate open?
Zen Windows Carolina Corporate is open now. It will close at 6:00 p.m.