Remodel USA

David Cornelio 

on Home Advisor

a year ago

They are not transparent, they will say yes they can do the work but end up putting something totally different on the contract, zheni and Jason card there sales person are not honest people people never showed me the interest rate until the signing I would not recommend this company. 

Michael Beckette 

on Home Advisor

2 years ago

This is my experience with Remodel USA. I� d give no stars if I could. Contracted whole bathroom renovation seamless shower system that would take 2 days to complete. Started project on January 13, 2023. As of this review on February 11, 2023, it� s still not complete. The work site was looked over during the sale. Seamless system sold to me, it could not be installed per their contractor. We let them cut it down and change design slightly to try and make installation work but seamless wall would not fit. We asked for refund... read more

Michael Beckette 

on Home Advisor

2 years ago

This is my experience with Remodel USA. I� d give no stars if I could. Contracted whole bathroom renovation seamless shower system that would take 2 days to complete. Started project on January 13, 2023. As of this review on February 11, 2023, it� s still not complete. The work site was looked over during the sale. Seamless system sold to me, it could not be installed per their contractor. We let them cut it down and change design slightly to try and make installation work but seamless wall would not fit. We asked for refund... read more

Robert Morgal 

on Home Advisor

2 years ago

Me and mom had 3 showers taken out and replaced with the luck-stone material for $59k. paid 20 k down and rest upon completion. job went pretty smoothly once materials were finally procured and a finish by date was set. They are okay, you cannot use any kind of suction cup devices on them, the little shelves fall out easily with contact, and no water pressure with the hydrofoil, we got 3 of them. pretty nice shower though and look great with the glass doors. the week or so before job began a salesman talked her into a walk i... read more

Leslie Hibbs 

on Home Advisor

2 years ago

didn't complete the job 

Jeannette Pessaro 

on Home Advisor

3 years ago

This was the worst experience of my life! It took 7 months to complete the job for 7 cabinets (toral top and bottom) and 1 countertop! The subs did not clean up after themselves, and did not patch the walls... my husband did it so we could let the painters come in! The delivered the countertop on the day they were to start but never showed up. Whenever I tried to get in touch with my project manager I never got a call back. Even after talking with the president of the company there things did not get resolved. I was forced t... read more

Rosalyn Cole 

on Home Advisor

4 years ago

Their pricing technique is very questionable and sorry that I went with them. The thing promised was not what the final plan was. Their communication is horrible. 

Debbie Lauer 

on Home Advisor

4 years ago

They did not keep their schedule as promised. The individual that actually did the work was outstanding. The production manager communication needs work as he did not live up to the schedule promised. Left us without a bathroom over the weekend. This is not what he promised us. 

Kacy Furey 

on Home Advisor

4 years ago

Hardcore, scare tactics during the initial estimate meeting. Received a follow-up call. I at that time I expressed my issues with the original estimator only to have the **upper management** express concern only to lapse into the same routine. Will never do business with them again.