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Reece Windows & Doors Corporate
- Windows Installation
- Fort Lauderdale, FL
About this business
Location details
3590 NW 54th St, Fort Lauderdale, FL, 33309, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
They were very disorganized, the team that installed the windows did a horrible job the door that I ordered wasn't part of what they brought instead they put a temporary door and it took them 5 months to get the actual door. They miscounted the windows, so one window was missing and it took five months to get it and it was only installed last week, 5 months after the actual installation date. Also when they were doing the original installation they damaged my house which caused them to use nonstandard framing on the outside ... read more
The product is good but their customer service is terrible.
They refused to fix the mess that they made. Craig stopped responding to my emails and calls, and the company has blocked my number. I had tried for months and months until I was able to talk to the general manager from another phone number.
They are not reliable!
They never finished the job. They got their check, and I never heard from them again. The last thing they said was there would be an inspection next week and to leave the moulding and stickers on windows off. That was a couple of months ago. They got their check and disappeared. The promised inspection never materialized. They got their check and ran.
They subcontract and they don't vet the contractors.
Train your representative that comes out to make sure they have all the equipment. Make sure the company understands what they can and can't do when they come out. When you ask a supervisor to come out, make sure they actually come out.
Their sales representative told me a bunch of things that weren't relevant to my windows. He told me that my windows had a lot of moisture in them by using a small machine. The reason they had moisture in them was due to the wood around the window. To get his sale, he lied to me. I told him not to lie to me. I told him that I was going to go with them anyway after having a few different bids.
Frequently asked questions about Reece Windows & Doors Corporate
How is Reece Windows & Doors Corporate rated?
Reece Windows & Doors Corporate has a 4.4 star rating with 2,622 reviews.
When is Reece Windows & Doors Corporate open?
Reece Windows & Doors Corporate is closed now. It will open at 10:00 a.m.