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Quality Craftsmen
- Kitchen & Bath
- Longwood, FL
About this business
Location details
830 S Ronald Reagan Blvd, #172, Longwood, FL, 32750, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 7:00 p.m. | |
| Wed | 8:00 a.m. to 7:00 p.m. | |
| Thu | 8:00 a.m. to 7:00 p.m. | |
| Fri | 8:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
I had an awesome experience with Mr. ********* *******, Branch Sales Manager, for Quality Craftsmen. He was very attentive and patient to all of my needs. He answered every question I had. He made sure I understood everything. He wasn't one of those that try to "fast talk" you into getting something you didn't really want. He allowed me the opportunity to browse through the tablet and see samples of what my end results could possibly look like. He constantly checked to make sure I was pleased and comprehended what he was sho... read more
Business response:
We greatly appreciate your positve feedback about your exerience with *********. We are blessed to have a fantastic Team of caring professionals. He wants to deliver the best possible experience. You'll love working with our Installation Teams too! Welcome to the Quality Craftsmen Family!
My mom loves her new walk-in shower by Quality Craftsmen. Our experience with Quality Craftsmen from the initial consultation for a tub to shower conversion, to the installation process, went smoothly and timely. Everyone was professional and listened to what we were needing. The installation team left the bathroom in immaculate condition upon completion of the job. We are all pleased with the work performed by Quality Craftsmen and would recommend them.
Business response:
Thanks so much ****. I'm excited to hear the Team did an excellent job and we left your home in excellent condition. Our goal is to provide outstanding Service & deliver a fantastic experience. We appreciate your Trust and Confidence. Welcome to the Quality Craftsmen Family! Your shower looks Awesome!
Great customer service! Direct and straight to the point! They have a senior citizen discount which is very appealing highly recommend.
Business response:
Thanks so much *****. We love working with ************ take seriously the Trust you are placing in Quality Craftsmen. Delivering Value & an excellent renovation experience are extremely important. Professional Service with a Smile! By the way, you selected a beautiful color, it will look awesome!
Love my shower and did a great job. Worker left it clean and were professional. Thank you and for keeping in touch. I Recommend Quality Craftsmen.
Business response:
Thanks so much ******! We really appreciate the positive feedback. Your new ***************** look Amazing. You picked a really great color combination. Thanks for Trusting Quality Craftsmen.
I am quite charmed at the finished results. I especially want to thank "*******" who remedied my not quite warm enuf water. He turned my water heater UP!The project took just under two days. Everything was gorgeous..expert plumbing, fixtures, panels..all yummy. I am well pleased.
Business response:
Thanks so much *******. Your new Shower is Gorgeous! Thanks for trusting Quality Craftsmen. We are glad to be of service. Welcome to the Family!
Absolutely horrific customer service!!! This company came to our home and gave us a proposal for a kitchen remodel which my husband and I signed up for a very costly nearly $30,000 remodel. The salesman **** upper did not give us any information about a strict three day cancellation period. This was right before the Christmas holiday and we had to cancel because the salesman gave us conflicting information about the project scope and how it had to be handled. When I canceled just six days later after the three day cancellati... read more
Business response:
**********,We are sad to learn you are upset. When we met with you in December, you were really excited to get your cabinets resurfaced and looking great. We were excited to help you transform the space. We stand ready to fulfill our part of the agreement. We've done Nothing Wrong. Per the legal contractual agreement, we are both bound by the terms of the agreement. When you signed the agreement, your Design Consultant ****, Emailed a copy of the agreement to you. He also reviewed the Cancelation Clause with you. The State m... read more
Had **** out today. Very professional and knowledgeable. Designed exactly what we needed and within our budget.. very pleased
Business response:
Thanks for your feedback *****. **** is a valuable member of our Design Team and we will let him know he did a great job. We will handle your project with care and we are excited to work with you. Welcome aboard!
I am extremely happy with the work that Quality Craftsmen completed with my master bathroom. From the first contact and planning to removing the tub, and then creating a walk-in shower all was professionally completed. The installation by ******* ******* ******, and ****** was carefully completed and timely. ********************* with ***** also proved most helpful. I highly recommend their work.
Business response:
Wow! Your Shower looks Amazing! **** we really appreciate your feedback. We will share your compliments with the Team. Everyone worked really hard to deliver a beautiful product and great renovation experience. We appreciate you very much!
They aren't what they claim to be "Quality". The builders/workmen are fine. The company is poor. Measurements on cabinets not reported correctly so many pieces to cabinets didnt fit or wasn't even for my order. One cabinet supposed to have glass and glass for only one side showed up. At my house for 5 days now. Completion cannot take place this week because incorrect pieces and correct pieces havent shown up yet. Then have called numerous times to speak to someone about my monthly payments. Question is whether they started t... read more
Business response:
Thanks for your feedback *********. We regret that the manufacturer was delayed in the delivery of your cabinet products. We wish they could have been produced faster to meet your expectations. Thanks for the positive feedback about our installation Team. We are doing our best to take good care of you. We have been in constant communication with you and the installation is 98% complete. We only have a few remaining items needed from the manufacturer to fully complete your project. We intend to wrap it up as quickly as possib... read more
Frequently asked questions about Quality Craftsmen
How is Quality Craftsmen rated?
Quality Craftsmen has a 4.6 star rating with 517 reviews.
When is Quality Craftsmen open?
Quality Craftsmen is closed now. It will open tomorrow at 8:00 a.m.