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Otterly Baths
- Kitchen & Bath
- New Carlisle, OH
About this business
Location details
805 Jefferson Street, New Carlisle, OH, 45344, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 7:00 p.m. | |
| Tue | 8:00 a.m. to 7:00 p.m. | |
| Wed | 8:00 a.m. to 7:00 p.m. | |
| Thu | 8:00 a.m. to 7:00 p.m. | |
| Fri | 8:00 a.m. to 7:00 p.m. | |
| Sat | 10:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
great job the workers are top notch the finish was grade a
Every person had customer service as their lens in dealing with us. The work was amazing - the two young men who did our install were top notch. We did a tub/shower conversion to a walk in shower and a refresh of another walk in shower and added a larger tub. They were timely - even started the job early and competitively priced. Would absolutely recommend!
We are ecstatic with our new walk in shower and floor. From Blake, the sales man, to the office workers and Amaya and Pat the installers we could not have asked for more friendly, accommodating, polite, and knowledgeable people to work with. It has been an amazing experience from beginning to end. Highly recommend them!!
Wow what a beautiful walk in shower i received, both Ben and son Ben did one fantastic job,im so pleased with my beautiful shower,along with Jack,Molly,Tracey everyone was so very kind with any questions i had along with making sure i got what i wanted,your a fantastic company with great people who treat you with respect,thank you for my beautiful shower,im in heaven for sure
Everyone from the salesperson, scheduler, installers and the maintenance person who switch out our shower head in a timely manner. The head that the salesman picked was square and I like round, but I didn’t specify so I made that mistake. All fixed and looks great. All were excellent, pleasant and highly professional. I would highly recommend them for any job they can perform. Thanks to all at Bath Masters
We recently had a "much overdue" bathroom remodel with Bath Masters. We have delayed this project because it is our one and only bathroom, and we were dreading the inconvenience. When we saw Bath Masters was coming to our area, we thought we would call and inquire. We had a very professional representative (Blake) at our house within a few days. He showed us materials and a lot of options to begin our bathroom remodel with Bath Masters. Tracy was always updating us with the agenda and progress of our remodel. The highlight o... read more
Bath Masters was terrific, and the team installing was so personable I kind of felt sad when I had to say goodbye when the job was done.. We had a two new showers installed and the team of Spencer and Amaya, who did the work were personable and professional, courteous, thoughtful and smart. It was quite refreshing to see two young employees so enthusiastic about doing the job 100% right with no shortcuts. Spencer was always checking in with me as the work progressed to make sure it was exactly what I wanted. They kept it cle... read more
Bath Masters is great. We had a new shower installed and the two young people, Spencer and Amaya, who did the work were personable and very polite. It was very refreshing to see two younger people so enthusiastic about doing the job 100% correctly. It was Amaya's first job, and she was very impressive. Spencer walked her through the process and helped when needed but Amaya did the bulk of the work. Spencer was always checking in with us as the work progressed to make sure it was exactly as we wanted. They kept it clean and w... read more
Business response:
Thank you so much for your kind words, Steve! Spencer and Amaya will be glad to hear that you pointed out they provided excellent service during your shower installation. We are proud of our team and it's great to hear that their hard work and dedication made a positive impact. We look forward to working with you again in the future when you're ready for a walk-in tub.
My wife and I decided to have Bath Masters after a meeting with their salesman representative...Blake! He laid out options and the materials available to us. We wanted to convert our full bath to a full walk-in shower bath and a total remodel of it! We signed and things happened in the time-frame he gave us. They notified us of the date to start and arrived promptly that morning. Bath Masters installers, Spencer and Amaya arrived and laid down protective runners. They removed almost everything that first day and had the tile... read more
Business response:
Thank you so much for taking the time to share your experience with Bath Masters, Gary & Nancy! We love to hear that Blake, Spencer, Amaya, and Wyatt provided you with exceptional service throughout your bathroom remodel. We're glad to hear that you are enjoying your new, modern-looking bath. If you ever need anything in the future, feel free to reach out. Enjoy your beautiful new space!
Frequently asked questions about Otterly Baths
How is Otterly Baths rated?
Otterly Baths has a 4.9 star rating with 553 reviews.
When is Otterly Baths open?
Otterly Baths is open now. It will close at 7:00 p.m.