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Otterly Baths

4.9
  • Kitchen & Bath
  • New Carlisle, OH

About this business

Home ServicesKitchen & Bath

Location details

805 Jefferson Street, New Carlisle, OH, 45344, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 7:00 p.m.
Tue8:00 a.m. to 7:00 p.m.
Wed8:00 a.m. to 7:00 p.m.
Thu8:00 a.m. to 7:00 p.m.
Fri8:00 a.m. to 7:00 p.m.
Sat10:00 a.m. to 2:00 p.m.
SunClosed
4.9477 reviews
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Jerry S's profile image
Jerry S 
6 months ago

Bath masters did an excellent job on both my bathrooms. The team was professional and knowledgeable of the process and products and kept me informed during each step, I highly recommended them. 

Clare O's profile image
Clare O 
6 months ago

There are not enough stars on the chart. If you are considering a bath remodel of any kind Bath Masters is the place to go. They redid my bathroom from a tub to a walk-in shower and it is SO beautiful. They anticipated my every whim and even had extra suggestions. The whole crew that was here, Amaya and Pat, the installers and Jack and Jed, the owners and Kay their media person were all so much fun to work with. Jack even went above and beyond and helped us with another plumbing problem we had. They even brought a housekeepe... read more

Business response:

Clare, your words absolutely made our day! We’re so glad you love your new walk-in shower, and it means the world to hear how much you enjoyed working with Amaya, Pat, Jack, Kay, and myself. Our team truly strives to think ahead, offer helpful ideas, and make the whole process as enjoyable as the finished result. We’re thrilled you noticed the little touches—like the extra cleanup and the thank-you gift—because we believe those details make all the difference. On behalf of everyone here at Bath Masters, thank you for trustin... read more

jack m's profile image
jack m 
6 months ago

great job the workers are top notch the finish was grade a 

Dawn C's profile image
Dawn C 
6 months ago

Every person had customer service as their lens in dealing with us. The work was amazing - the two young men who did our install were top notch. We did a tub/shower conversion to a walk in shower and a refresh of another walk in shower and added a larger tub. They were timely - even started the job early and competitively priced. Would absolutely recommend! 

Mark and Janice C's profile image
Mark and Janice C 
9 months ago

We are ecstatic with our new walk in shower and floor. From Blake, the sales man, to the office workers and Amaya and Pat the installers we could not have asked for more friendly, accommodating, polite, and knowledgeable people to work with. It has been an amazing experience from beginning to end. Highly recommend them!! 

elaine n's profile image
elaine n 
10 months ago

Wow what a beautiful walk in shower i received, both Ben and son Ben did one fantastic job,im so pleased with my beautiful shower,along with Jack,Molly,Tracey everyone was so very kind with any questions i had along with making sure i got what i wanted,your a fantastic company with great people who treat you with respect,thank you for my beautiful shower,im in heaven for sure 

Debbie C's profile image
Debbie C 
11 months ago

Everyone from the salesperson, scheduler, installers and the maintenance person who switch out our shower head in a timely manner. The head that the salesman picked was square and I like round, but I didn’t specify so I made that mistake. All fixed and looks great. All were excellent, pleasant and highly professional. I would highly recommend them for any job they can perform. Thanks to all at Bath Masters 

Terry and Robin L's profile image
Terry and Robin L 
11 months ago

We recently had a "much overdue" bathroom remodel with Bath Masters. We have delayed this project because it is our one and only bathroom, and we were dreading the inconvenience. When we saw Bath Masters was coming to our area, we thought we would call and inquire. We had a very professional representative (Blake) at our house within a few days. He showed us materials and a lot of options to begin our bathroom remodel with Bath Masters. Tracy was always updating us with the agenda and progress of our remodel. The highlight o... read more

Laura B's profile image
Laura B 
a year ago

Bath Masters was terrific, and the team installing was so personable I kind of felt sad when I had to say goodbye when the job was done.. We had a two new showers installed and the team of Spencer and Amaya, who did the work were personable and professional, courteous, thoughtful and smart. It was quite refreshing to see two young employees so enthusiastic about doing the job 100% right with no shortcuts. Spencer was always checking in with me as the work progressed to make sure it was exactly what I wanted. They kept it cle... read more

Frequently asked questions about Otterly Baths

How is Otterly Baths rated?

Otterly Baths has a 4.9 star rating with 477 reviews. 

When is Otterly Baths open?

Otterly Baths is closed now. It will open tomorrow at 8:00 a.m.