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Southport Home Services Corporate
- Heating & Air Conditioning/HVAC
About this business
Location details
53108, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Worked with to replace a toilet and some routine maintenance. Had a Prompt appointment, friendly, knowledgeable team. Will work with again.
Business response:
Thank you for taking the time to share your Southport Experience ****! We appreciate the feedback and are happy to hear that things went well. Working with us again is one of the bigger compliments we can get and we appreciate the opportunity to help out. We look forward to being here for any future furnace, AC, or plumbing needs that *** arise.
Love Southport and their qualified, courteous technicians. we've been customers for many years years. and we've recommended them to several friends and neighbors. We've been clients of Southport for many years. We purchased and have our furnace and a/c unit cleaned and checked every year. Why, the man reason is their technical team. they are experts in their field, knowledgeable, trust worthy, and courteous Our recent visit from Southport was with Alex. He was fabulous. We found out that our furnace filters Merv rating was t... read more
Business response:
Thank you for the wonderful review! The best and biggest compliment we, at Southport, can get is to have a client refer us to their family and friends. That is a deep level of trust. We appreciate the opportunity to make sure we have been there to take care of you so you have that trust in Southport! Thank you for taking the time to share generous words about your Southport Experience.
Andrew *, from Southport Home Services, repaired a leak in a pipe behind the wall between my garage and family room. (I recently had cabinets and countertop installed, and as it turns out, the installers put a screw in the wall that pierced and went through a water pipe leading to my outside faucet.) Andrew gave me an estimate, and once I approved the estimate, removed the damaged pipe and faucet, and installed a new water pipe and outdoor faucet. Andrew was prompt and was very professional, explained everything he had to do... read more
Business response:
Wow Jane! Andrew and Southport truly appreciate you taking the time to leave such a detailed review! It sounds like you were in great hands with Andrew! We love getting Five Star Reviews and look forward to being here for any plumbing, furnace, or air conditioner issues that may arise!
Dalton was very prompt, courteous and helpful! We had a broken pipe, with water running under our house. Dalton crawled in the crawl space under the house and found the problem immediately. He gave us an accurate estimate, explained what he would do, completed the work, and showed us the piece of pipe with the hole in it. We would give Dalton the highest rating. He did an outstanding job!!! Five stars!!
Business response:
Well thank you for the glowing Five Star Review of you Southport Experience with ***********************! We appreciate you taking the time to share your feedback. We look forward to being here for any future furnace, AC, or plumbing issues that *** arise.
He was timely and courteous. I was told when I set up the appointment there was no trip charge and the estimate would e at no charge. He gave me what I considered to be a reasonable quote. He was true to his estimate. It wasn't a major job and he completed the task in a professional manner. Southport is in my contact list for any plumbing problems in the future. Thank you.
Business response:
Thank you for the Five Star Review *******! We love hearing that your expectations were met/exceeded. Thank you for the opportunity and we look forward to being here for any future plumbing, furnace, or AC issues that *** pop up in the future.
Tim was able to come on the same day I called and solved my clog issue. He was friendly, kept me informed and charged me exactly what he said he would. I would highly recommend, and Tim is a great asset for Southport.
Business response:
Thank you ****** for the glowing Five Star Review of your Southport Experience. We are thrilled to hear that *** took great care of you and delivered on what he promised. Without that Southport is nothing, so thank you for sharing that *** was a great example of what we strive for all of our employees to be. We look forward to being here for you if any future plumbing, furnace, or AC issues may arise.
I had requested a tune up on my furnace and air conditioner. Instead the 17-year old employee completed a analysis and listed all the items he felt was wrong with the systems. He also proposed a yearly maintenance programs at a cost of $1,432.80, which would also include some of the repairs they felt I needed. The second page of my invoice was signed, but someone other that the 17-year old service person, "acknowledging the work was has been completed in a satisfactory and workmanlike manner". However the young tech was the ... read more
They did not complete the routine maintanence service to my furnace despite my paying for this service. They simply told me what wrong and suggested a new furnace. Their sale person come out that day.Their ploy was to sell and not service my furnace. Definitely will not schedule them again.
Business response:
Thank you for the feedback *****. Our technician felt the levels of carbon monoxide in your duct system were higher than those that are acceptable. We are very much focused on making sure everyone we interact with is safe above all else. So we apologize for any inconvenience and have completed your partial refund. Thank you and good luck moving forward!
The plumber did not disconnect the electricity before he started unhooking the old hot water heater. Blew the transformer for my condo, no heat. When the refrigerator turned on, the internet went off. Had to call an electrician for a new transformer, more cost. Hot water heater was in stalled fine, but he switched the hot/cold water hoses on my washing machine. I now have to find someone to switch the hoses as I do not have the right tools.
Business response:
Hello ****! i am so sorry to hear you are having issues. I will call you directly this morning so we can resolve this for you! My direct number is ************** and you can reach me anytime there. Thanks,****
Frequently asked questions about Southport Home Services Corporate
How is Southport Home Services Corporate rated?
Southport Home Services Corporate has a 4.8 star rating with 155 reviews.
When is Southport Home Services Corporate open?
Southport Home Services Corporate is closed now. It will open tomorrow at 9:00 a.m.