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Southport Home Services Corporate
- Heating & Air Conditioning/HVAC
About this business
Location details
53108, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
He was timely and courteous. I was told when I set up the appointment there was no trip charge and the estimate would e at no charge. He gave me what I considered to be a reasonable quote. He was true to his estimate. It wasn't a major job and he completed the task in a professional manner. Southport is in my contact list for any plumbing problems in the future. Thank you.
Business response:
Thank you for the Five Star Review *******! We love hearing that your expectations were met/exceeded. Thank you for the opportunity and we look forward to being here for any future plumbing, furnace, or AC issues that *** pop up in the future.
Tim was able to come on the same day I called and solved my clog issue. He was friendly, kept me informed and charged me exactly what he said he would. I would highly recommend, and Tim is a great asset for Southport.
Business response:
Thank you ****** for the glowing Five Star Review of your Southport Experience. We are thrilled to hear that *** took great care of you and delivered on what he promised. Without that Southport is nothing, so thank you for sharing that *** was a great example of what we strive for all of our employees to be. We look forward to being here for you if any future plumbing, furnace, or AC issues may arise.
The plumber did not disconnect the electricity before he started unhooking the old hot water heater. Blew the transformer for my condo, no heat. When the refrigerator turned on, the internet went off. Had to call an electrician for a new transformer, more cost. Hot water heater was in stalled fine, but he switched the hot/cold water hoses on my washing machine. I now have to find someone to switch the hoses as I do not have the right tools.
Business response:
Hello ****! i am so sorry to hear you are having issues. I will call you directly this morning so we can resolve this for you! My direct number is ************** and you can reach me anytime there. Thanks,****
made an appointment for 10/7/22 for plumbing never showed up.
Business response:
Hi ******. Thanks for the feedback. Sorry we couldnt meet your expectations. Thanks, Southport Home Services
I called and got a quote over the phone for cleaning and flushing a tankless water heater. When Technician showed up he gave me a price 4 times higher than the original quote. At that point I felt trapped, I either went along with the job or paid them for coming out to my house. Almost felt Like a BAIT N SWITCH type of scam. I ended up having the job done because I needed it BUT, I DID NOT appreciate that type of bait n switch. Needless to say I will be looking elsewhere for my plumbing needs next time.
Business response:
Thank you for the feedback ****. We train very hard that it is impossible for us to price a task over the phone. There are entirely too many variables. Thank you for the opportunity to work on our training and get better at taking care of our customers. Good luck in the future!
Frequently asked questions about Southport Home Services Corporate
How is Southport Home Services Corporate rated?
Southport Home Services Corporate has a 4.8 star rating with 2,634 reviews.
When is Southport Home Services Corporate open?
Southport Home Services Corporate is closed now. It will open tomorrow at 9:00 a.m.