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Quality Craftsmen
- Contractors
- Marietta, GA
About this business
Location details
209 Powers Ferry Rd, Marietta, GA, 30067, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Quality Craftsmen, LLC did my home renovation in the spring of 2021. I am very pleased with the workmanship of their apprentices and everyone was very cordial to work with. Making major changes to your home is always stressful but I'm so pleased with the results. I love the upgrades and would do it all again. I am a happy customer and truly appreciate the beauty of the workmanship and attention to my ideas and desires for the renovation. Thank you, Quality Craftsmen, for all your hard work and for giving me an update that I ... read more
Business response:
**** we sincerely appreciate your business. I'm glad we were able to transform your home & help you create a beautiful bathroom. It really turned our nice. Thanks so much for your ****************** in the ** Team.
Started renovations in March 2020 and finished May 15, 2020. Was very pleased with the process. Quality work & very pleased with our **************** bath renovations.
Business response:
Thank you for your review. It was a pleasure working for you and glad you are enjoying your new *******************
When they say quality they mean it!Honest and dependable. Detail oriented. Fair priced with full discussion of the customers wants and needs with input as to realistic and lasting results. Made my house a home.
Business response:
Thank you for your review. It was a pleasure working for you and glad you are enjoying your remodel!
I have completed several projects with this team over the last 10 years and have always been satisfied with the results. Team is readily available for questions/updates during process.
Business response:
***, we really appreciate your positive feedback. We work really hard to deliver **************** Quality Products. We value your *********************
Salesman gets mad when he doesn't get the business. ********. If I could leave a zero star I would.
Business response:
We appreciate you feedback and we will take steps to improve communication moving forward. We work hard to deliver an excellent experience. This will be addressed in advanced training.
I meet with a representative of Quality Craftsmen and signed a contract. I had three business days to canceled the contract, which I did. I notified the loan company that I had cancelled the contract therefore would not need the loan.The loan company informed me that Quality Craftsman had already accepted $6,000 as a down payment and I could not cancel the contract. The representative would have to return the $6,000 and then cancel the contact.I contacted the home office and they acknowledged that the contract was cancelled ... read more
This company, Quality Craftsmen, will drive you nuts asking over and over and over by text messages, phone calls and emails if you will confirm your upcoming appointment. They just dont believe you the first or second or third time you confirm the upcoming appointment. I confirmed 3 times by phone as well as text messages, but the phone calls continued. I finally asked for a supervisor in an effort to stop the continuous aggravation of phone call after phone call, and I was then told they could not uphold my appointment for ... read more
Business response:
We are sad to hear you are not pleased with our service. Our apology. You will not be contacted again. Thanks and we wish you the best with your project. We are an Industry Leader and we provide excellent customer service. We have over 30+ years in the business and we have successfully completed over #**,000 bath installations.
The only reason I gave 1 star because I had to,that being said this company is anything but professional I hired them on April 2022 to remodel my bathroom I was told it would take about 1 week so I agreed..had to pay half up front 10,815.So after all the lies and delays it took over 5months to have my master bathroom completed.The first crew sent out did a handyman special made alot of mistakes not professional like I was promised.. so company had to send another crew out to fix it.All they did was put bandaid on the problem... read more
Business response:
************, Thanks for sharing your feedback. Providing great customer service is very important to us from the first contact to the completion of the project.We do apologize for the initial issue, but did our best to resolve the concern once it was brought to our attention
Ive been waiting to get my bathroom done since April. I paid for my material and was told my bathroom would done at the end of July and that didnt happen and than I was told August 25th of 2022. I call the company to see if I was scheduled this week to get started on my bathroom and of course I was not. I wish I would have chose another company because this one doesnt follow through or communicate with their customers. Im very disappointed with Quality Craftsmen.
Business response:
We are happy your are enjoying your new shower. The initial delay was due to manufacturing issue. We installed the shower as quickly as possible once we had the material. Thanks so much for your feedback. We strive to provide excellent service.
Frequently asked questions about Quality Craftsmen
How is Quality Craftsmen rated?
Quality Craftsmen has a 4.7 star rating with 775 reviews.
When is Quality Craftsmen open?
Quality Craftsmen is closed now. It will open at 8:30 a.m.