Quality Craftsmen

John B 

on BBB

3 months ago

This company, Quality Craftsmen, will drive you nuts asking over and over and over by text messages, phone calls and emails if you will confirm your upcoming appointment. They just dont believe you the first or second or third time you confirm the upcoming appointment. I confirmed 3 times by phone as well as text messages, but the phone calls continued. I finally asked for a supervisor in an effort to stop the continuous aggravation of phone call after phone call, and I was then told they could not uphold my appointment for ... read more

Terry H 

on BBB

2 years ago

The only reason I gave 1 star because I had to,that being said this company is anything but professional I hired them on April 2022 to remodel my bathroom I was told it would take about 1 week so I agreed..had to pay half up front 10,815.So after all the lies and delays it took over 5months to have my master bathroom completed.The first crew sent out did a handyman special made alot of mistakes not professional like I was promised.. so company had to send another crew out to fix it.All they did was put bandaid on the problem... read more

Annette P 

on BBB

2 years ago

Ive been waiting to get my bathroom done since April. I paid for my material and was told my bathroom would done at the end of July and that didnt happen and than I was told August 25th of 2022. I call the company to see if I was scheduled this week to get started on my bathroom and of course I was not. I wish I would have chose another company because this one doesnt follow through or communicate with their customers. Im very disappointed with Quality Craftsmen. 

AJ H 

on BBB

3 years ago

My review of "Quality Craftsmen":In September 2021 my elderly parents decided that they needed a walk-in tub. They contacted "Quality Craftsmen" because they were "************** Certified". The company sent a salesman to meet with them and after discussion, agreed they liked the walk-in tub concept. The salesman did not explain what an "e-signature" was nor did my elderly parents (mom is 73, dad is 78) know what it entails. They ended up signing a contract without even realizing it. They were told the tub would be installed... read more

Janis A 

on BBB

3 years ago

I offer this company a one-star rating for its timeliness, workmanship, and integrity (failure to keep their word). Any prospective customer should be very wary of ********************** Craftsman.On timeliness: In April I contracted with them to install a countertop and a simple shower insert nothing extravagant but I was told that it would take time to get the materials ordered. I was given an install date of mid-July and was told that the install would take two days. Two months later in September, they called with the ins... read more