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Remodel USA
- Contractors
- Capitol Heights, MD
About this business
Enhance your home with Remodel USA, Capitol Heights' premier provider of home remodeling services, specializing in walk-in showers, kitchen refacing, roofing, siding, window replacement, flooring and entry doors. With over 25 years of industry experience, we cater to homeowners in Capitol Heights, Prince George's County, and neighboring areas, offering complimentary design consultations, detailed quotations, and expert guidance to bring your vision to life. Fully licensed, insured, and with flexible financing options availab... read more
Location details
605 Hampton Park Blvd, Capitol Heights, MD, 20743, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I was over charged for the work that was done. I was used and taken advantage of. The deck is too small and for the money I spent It should have been larger and more done, like, a sun roof. I am deeply saddened on how my money was spent.
Do not hire this company!!! The salesperson was more interested in getting me to take her mother to Germany rather than listening to what I wanted. Then she tried to get me to get the cheap things for the bathroom - my bathroom was only a half bath - one toilet and one shower and one light - and when she came in my house she commented on my collection of Hummels and when it came time to give me a price - she told me it would cost $21K - when she saw my face - she made a big show about how she would get the price down and she... read more
It took the workers 6 days to install a toilet!! They broke the lock on my yard storage shed and said nothing about it. I did not realize it until they were gone. Terrible service, they wanted me to sign off on the job before it was completed and when I refused, harassed me until I finally signed it. I will never use this company again.
They bait and switch with materials. When you register a complaint they start dodging you. I would not recommend them to do a job for anybody. They don't honor appointments. They haven't worked one full day on the job since they started.
I do not recommend this company. They misrepresented themselves. They are contractors and sub out all the work. Communication between the project manager, home owner and the subcontractors is very poor. The project manager was rarely on the job and often didn't return calls. I never know who or if someone would show up to work on my bathroom. Whey were more expensive then other companies. We hired them because they told use the job would take one and a half weeks and their employees had the experiance and expertise for ... read more
To let you know my kitchen remodeling began on June 12 and to this day Sept. 9, 2017, I have been w/o a kitchen and unable to utilize my up and downstairs to their negligence from day one. Do they care? If they did I wouldn't be writing this today neither would I be in this situation. I could go on and on, however, it wouldn't benefit because it hasn't gotten any better. I would never recommend anyone to this company.
Original installer did most everything wrong. Placed new bathtub directly on my hardwood flooring, cut the wrong size plywood to replace rotted piece on the edge of the tub so he put the tub in place on top of the rotted section of flooring. The list goes on but this is sufficient. I called the project coordinator, the one bright spot here, told her the installer would no longer be allowed in my house. His replacement did excellent work on wall and floor tile, poor work on painting preparation, failing work on a ground fault... read more
The quality of the work and material was good, however a two week job turned into two months. the wrong light fixture was installed and vanity door had noticeable imperfection, which had to be reordered and replaced.
The team did a good job in a timely manner but after numerous attempts of trying to get the warranty on the the materials the company only provided a year warranty and everything after the year I would have to pay. Very displeased with this false information from the sales rep and owner. There customer service needs to be improved greatly.
Frequently asked questions about Remodel USA
How is Remodel USA rated?
Remodel USA has a 4.1 star rating with 1,247 reviews.
When is Remodel USA open?
Remodel USA is closed now. It will open tomorrow at 8:00 a.m.