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1184 Enterprise Rd, East Petersburg, PA, 17520, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 9:00 a.m. to 5:00 p.m. |
Great job installing our new furnance and ac unit! ****** and **** very efficient and polite! Thanks again!
Business response:
Thanks for letting us know about your furnace and AC installation experience. We appreciate hearing that you were pleased with our team. Thanks for your business!
Both technicians who came to my house were courteous and patient through the process of figuring out the sewer issue. I felt like they listened to me and were open to my input on the issue. The problem appears to be solved at this point. I was very overwhelmed the one day ******* came out and he was kind and helped me to calm down. As for the office staff- they were patient and kind and tried to help as much as they could. My frustration was evident, but they remained calm and pleasant and proactive in trying to get me set u... read more
Business response:
Thank you so much for sharing your feedback! Were thrilled to hear that both of our technicians were able to provide you with the support and patience you needed during a stressful time. Its great to know that ******* was able to help calm your nerves and that the office team was proactive in assisting you as well. Your satisfaction is very important to us, and we truly appreciate your recognition of everyones efforts. We look forward to resolving the heating issue next week and are grateful for the trust youve placed in our... read more
I have used *** on several occasions and have always been satisfied with the service and professionalism of the staff the technicians and their concern for customer satisfaction. I would highly recommend this company. **** ******** Lancaster, **
Business response:
Thank you for letting us know about your satisfaction with our team. We appreciate the opportunity to serve you!
Provided prompt and courteous service. Addressed all concerns on a number of repair/upgrades.
Business response:
Thank you for letting us know about the prompt and courteous service. We are glad to hear that your concerns were addressed. We appreciate the opportunity. Thanks for your business!
****** came yesterday to do a maintenance check on my furnace. He was wonderful. I have used him before which is why I requested that he come again. But I have to say, that all the technicians that have come to my home in the two years I have used Lancaster Plumbing, Heating and Electrical have been superb. They are knowledgeable, respectful, and actually put up with my husband who talks a lot. I am very glad I found this company that I trust very much with the maintenance of my A/C, electric, plumbing and heating.
Business response:
******, thank you for the glowing review of ****** and our team. We appreciate your continued business and are grateful to have earned your trust and confidence in us for your AC, electric, plumbing, and heating needs!
We were vary satisfied with the complete process. Both the sales rep and the equipment rep explained the cost and the install process to our satisfaction. On the day of install, the crew was on time and completed the job in a timely manner. The work area was clean when they finished and all questions were answered to our satisfaction. A great experience.
Great, prompt service, very knowledgeable service providers who take plenty of time to explain options to resolve a problem. No long wait for service either!
Business response:
Thank you so much for your kind words! We're thrilled to hear that our team provided prompt and knowledgeable service and took the time to thoroughly explain your options. We strive to make every experience smooth and efficient, so we're glad there was no wait for you. We look forward to assisting you again in the future!
***** was very courteous, knowledgeable, and helpful in doing our plumbing check today. He explained things in an easy to understand manner.Thank you!-***
Business response:
Thanks for the great review, ***! We are glad that ***** was helpful, courteous, and knowledgable during your plumbing check. We appreciate the opportunity. Thank you for your business!
We were delighted with the service rendered by ****! He explained the issues clearly and did the work efficiently and very well. I was particularly impressed by his prompt arrival and his willingness to work with me (the homeowner ) through my son who lives on the property. We will be using Lancaster Plumbing in the future! ******** *****
Business response:
Thanks for letting us know that you were delighted with ****** service! We appreciate the opportunity to work with you and look forward to serving you again for future needs.
Lancaster Plumbing, Heating, Cooling & Electrical has a 4.8 star rating with 3,260 reviews.
Lancaster Plumbing, Heating, Cooling & Electrical is open now. It will close at 8:00 p.m.