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Lancaster Plumbing, Heating, Cooling & Electrical
- Plumbing
- East Petersburg, PA
About this business
Location details
1184 Enterprise Rd, East Petersburg, PA, 17520, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 9:00 a.m. to 5:00 p.m. |
The technician answered all of my questions and was respectful and business-like. I asked about getting our inspection done closer to the beginning of the Air Conditioning season, and he advised that strongly.
Business response:
Thank you for the feedback, ******. We are glad to hear our technician was respectful and professional during your AC inspection. We will note your scheduling preference. Thank you for your business!
They really show concern for your problems and make you feel confident the trouble is being taken seriously and care of so you dont have concern about the future. I have used them a few times and I am very pleased with the results of their work.
Business response:
Thank you for your feedback, *******! We appreciate your confidence in our team and your continued business!
We discovered a leak in our air Conditioning line. I called and they told us they would send someone out as soon as a technician was available. ****** arrived in a timely manner and discovered the issue within minutes of being here. A mouse had chewed a hole in the line. He fixed the problem and we were up and running again.He was very professional and knowledgeable of his job
Business response:
Thank you for leaving ****** with such great feedback. We are glad to hear he was able to diagnose and repair your AC promptly. Thank you for your continued business!
All I can say is outstanding!They are really customer oriented and understanding, very professional and easy to work with
Business response:
Thanks for the outstanding review, *******! We appreciate the opportunity. Thank you for your business!
I saw my gas hot water heater was leaking a lot on a Friday evening. I called Lancaster, Plumbing and Heating on Saturday. They sent ***** to my house to service the problem. He did a really good job explaining everything and providing me with different options. He was very professional and knowledgeable of the job. He cleaned things up really good after replacing hot water heater. When he was done explained everything he had done. Would recommend Lancaster Plumbing and Heating to anyone.
Business response:
Thank you for the great feedback, ******! We are glad that ***** provided professional and knowledgeable service for your water heater replacement. We appreciate your business and recommendation!
Outstanding service and **** was very knowledgeable about our electrical work.
Business response:
Thank you for the feedback, ******! We appreciate the opportunity to assist with your electrical work. Thank you for your business!
Knowledgeable, efficient and friendly. Did all the work with excellence and cleanliness. I am very satisfied I used this business for my repairs/replacements. Highly recommend.
Business response:
Thank you for the positive feedback, ****! We are glad to hear our technician performed the work with excellence and cleanliness. We are grateful for your business and look forward to serving you again!
Had a wonderful experience when my water heater stopped working Easter Sunday. I used the chat feature on Lancaster Plumbing and Heating's web site and requested service on Monday. Promptly at 8AM I received a call getting me set up as a new customer and confirming my issue. Within an hour a technician was at my home. ***** explained everything throughout the process and about 2 hours later, I had hot water on the way. Both ****** who called me and ***** the tech, were fantastic!
Business response:
Thank you for sharing your wonderful experience, ********. We are glad our team was responsive in addressing your water heater issue. Thank you for the opportunity!
Derrick arrived in a timely manner on a late Saturday afternoon call for a leak with our water heater. He resolved the problem very quickly. He was professional and courteous. I would recommend lancaster heating and plumbing. We have always had great service with them.
Business response:
Thank you for leaving ******* and our team a great review! We're glad to hear your water heater repair was handled quickly on a Saturday afternoon. We appreciate your recommendation!
Frequently asked questions about Lancaster Plumbing, Heating, Cooling & Electrical
How is Lancaster Plumbing, Heating, Cooling & Electrical rated?
Lancaster Plumbing, Heating, Cooling & Electrical has a 4.9 star rating with 3,453 reviews.
When is Lancaster Plumbing, Heating, Cooling & Electrical open?
Lancaster Plumbing, Heating, Cooling & Electrical is open now. It will close at 5:00 p.m.