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2985 Prosperity Ave, Fairfax, VA, 22031, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 4:00 p.m. | |
| Tue | 8:00 a.m. to 4:00 p.m. | |
| Wed | 8:00 a.m. to 4:00 p.m. | |
| Thu | 8:00 a.m. to 4:00 p.m. | |
| Fri | 8:00 a.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
We had hail damage from a storm in May. Probably 80% of the neighborhood needed new roofs including the next-door neighbors on both sides. USAA sent an estimator and they denied the claim saying there was no damage other than cosmetic damage to the gutter covers and ridge vents. We thought is was a little odd that ours was the only one without damage. Called Pond and Shanti Smith came out. Very professional, very nice and very knowledgeable. He agreed that, for whatever reason, the roof did not need to be replaced. It may ha... read more
Installation went very well and felt the price was very good. My only complaint was the cleanup of the nails on my property was not very good. Pond roofing came out again to do a clean up but by that time I had to do the cleanup myself to prevent any flat tires or my kids stepping on a nail in the yard.
They were really great. They were excellent. They were very experienced. They knew exactly what they were doing. When they got up on the roof, they took pictures of stuff so they could explain the estimate. They showed me everything they were talking about. They actually had pictures of what they were talking about to explain the process. They showed me exactly what it was that needed to be repaired. They showed me some things that they suggested. They put things in order. They prioritized what I really needed to get done an... read more
All of the work was done was done in a timely and professional manner.
<p>I think they are extremely good. I have not been up on my roof because it is too steep and too high for me, but from all indications they did a good job. They were very timely and they fell within the insurance estimate. They did a good job. There were four men and it was a six day job. It was a big roof and a big job. They were just out here again to sort of do a walk-through. One of their people came out, checked the roof and said it looked good to him. They were very, very good. The president of the company came out th... read more
Very well.
From inspection and estimate, though roof replacement and clean up, extremely pleased with quality of work, honesty and friendliness of all the employees (from estimator to office to work site -- Lonnie, Quincy and the entire team working at our home). The owner was especially easy to work with. Patrick stopped by the work site a couple of times to check on job progress, answer our questions, and even provided his personal cell phone number if we had more questions.
Excellent. Highly recommend.
Anthony and the Pond team were great! I received a confirmation email and photo of Anthony, the estimator so I'd know who to look for. Anthony showed up on time and performed a quick assessment identifying a nail that had worked loose from a shingle. Anthony quickly repaired the nail and pointed out other important information regarding the upkeep and lifespan of our roof. Overall, Pond and Anthony were very easy to work with and extremely professional. We'll keep them in mind for any future roofing needs and highly recommen... read more
Pond Roofing Company, Inc has a 4.9 star rating with 1,581 reviews.
Pond Roofing Company, Inc is closed now. It will open tomorrow at 8:00 a.m.