New York Sash

Janet G 

on BBB

2 years ago

Sean G**** and Nate H**** were very courteous. They did a great job in removing the old cast iron tub, walls and old plumbing and replaced it all with a walk in shower. They arrived when they said they would which is greatly appreciated. It took them the two days as promised. We thank them for the excellent work they both did. 

Melissa Y 

on BBB

2 years ago

Just had my front door replaced today. It looks fantastic! The guys who installed it were pleasant and professional. The salesman, Matt, explained the whole process to us from start to finish and helped us pick a door in our budget. They offered us financing to help offset the higher costs. My only complaint is it took about 2 months longer than originally projected to receive the door and have it installed. However, since customer service was on top of returning my calls and keeping me informed I consider this a minor issue... read more

Charlene F 

on BBB

2 years ago

Chris and his crew did an awesome job replacing our front door along with screen door. It was cold so they put plastic up to ward off some of the cold. My brother is in a hospital bed and couldn't be out of the room. I thought it was very thoughtful of them to put plastic up and plug in a space heater. They went above and beyond my expectations. I will recommend NY Sash to anyone who needs Doors, windows etc.. They did our living room windows in the past and did a great job on them as well. Thank you so much for excellent wo... read more

Patty S 

on BBB

2 years ago

The men that installed my window were very polite, on time and it didn't take but an hour to do. I love the window and can't wait to do the others. 

Jennifer G 

on BBB

3 years ago

We had 2 windows and seamless gutters put on our house in Cooperstown. The NY Sash team was excellent to work with from consult to installation. The consultant Matt came right to the house was very transparent about prices and timelines. Their contractor came out the next day to verify measurements. We received a hand written thank you note from the company. The office staff were great with communicating order, delivery, and installation dates. The installation team arrived on time, were VERY clean, professional, and finishe... read more

Joan G. 

on BBB

3 years ago

We’re very pleased with the walk-in shower and window. Nate Hatch did wonderful work and was very efficient, polite, and explained things whenever needed. Harry and Mike were great, too! And Rachel was very helpful when a small issue came up. She solved the problem. We’re very happy! 

DIANE D 

on BBB

3 years ago

Matt and Josh were pleasant and professional. They did a nice job installing the window! Looks great! 

Stuart L 

on BBB

3 years ago

I had all the windows in my house replaced. These were not replacement windows but windows with new frames, sills and molding. This also included a custom window installation requiring interior sheetrock removal and wall stud modifications. The job took three days to complete with a crew of three. I have nothing but good things to say about the crew (Chris, Merrit and Brian) who performed this work and the quality of the job they did. They were always polite, pleasant to talk with, professional in their work and well organiz... read more

stephanie a 

on BBB

3 years ago

I own a 102 year old camp that wasn’t taken care of very well. My old windows were pieced together literally. I am so amazed and absolutely beyond happy with my new custom built and installed windows. Thank you so much New York Sash, especially Chris and the team.