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Inaugural Home Improvement
- Kitchen & Bath
- Springfield, MA
About this business
Location details
169 William St, Springfield, MA, 01105, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 7:00 p.m. | |
| Tue | 7:30 a.m. to 7:00 p.m. | |
| Wed | 7:30 a.m. to 7:00 p.m. | |
| Thu | 7:30 a.m. to 7:00 p.m. | |
| Fri | 7:30 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
Excellent communication and very responsive from the quote all the way to the finished product. Very well organized and I knew what to expect for the timeframe well ahead of time. The installers were fast, methodical, and cared about the job they were doing and left the house clean. Love the outcome of the bath remodel.Inaugural Home Improvement for the win!!
We purchased a complete bath installation 6/24. The cap on the faucet came off and was lost down the drain a couple months ago not sure of exact date when we noticed it.I called Inaugural for help to get replacement cap and they told me to call Delta faucet....which I did. Delta was shown a photo of what we had and they said it wasn't their product. After 2 weeks of back and fourth phone calls and picture of the handle Inaugural found out that it was a Kingston Brass handle and gave me the model #.I called Kingston and was t... read more
Business response:
Thank you for your feedback. Were sorry to hear about your concerns and appreciate the opportunity to clarify our position. As explained during our conversations, the issue you've encountered with the caps on your plumbing fixtures is related to theplumbing trim kit, which is amanufacturer-supplied productand not something covered under our workmanship warranty.Per our agreement and standard practice,Inaugural Home Improvement warranties the installation of the shower walls and base only. Plumbing fixtures, including faucets... read more
Frequently asked questions about Inaugural Home Improvement
How is Inaugural Home Improvement rated?
Inaugural Home Improvement has a 4.9 star rating with 183 reviews.
When is Inaugural Home Improvement open?
Inaugural Home Improvement is closed now. It will open tomorrow at 7:30 a.m.