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Bay State Bath

4.6
  • Kitchen & Bath
  • Pembroke, MA

About this business

Home ServicesKitchen & Bath

Location details

55B Corporate Park Dr, Pembroke, MA, 02359, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 4:00 p.m.
SunClosed
4.6543 reviews
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Marge S's profile image
Marge S 
2 years ago

Bay State Bath was great. They installed a walk-in shower which came out absolutely beautiful. It did take more than a day but we had a little complicated issues. ******** was changed. They were professional. I am handicapped and we had installed a seat in shower, overhead rain shower head and also hand shower. It is a pleasure to take a shower. I am so happy how it came out! 

Business response:

I am very pleased to hear that *****!! Thank you for taking the time to post this wonderful review! 

Ashley M's profile image
Ashley M 
2 years ago

Bay State Bath exceeded all of our expectations! Everyone was exceptional to work with - from **** who assisted with our shower/bath design, to the folks in the office and the installers. They all provided quality service and were extremely professional. We are so happy with the final result of our bathroom renovation! It came out even more beautiful that we could have imagined. Their pricing was also very competitive compared to several other companies we received quotes from. I highly recommend Bay State Bath! 

Business response:

Wonderful news ******!!! Thank you so much for taking the time to post such a positive review! I will let **** know how happy you are! 

Theresa C's profile image
Theresa C 
2 years ago

Extra excellent service during and after installation. Wonderful people at service 

Jackie b B's profile image
Jackie b B 
2 years ago

Baystate was awesome from the beginning to the finish work. Everyone was very helpful courteous friendly. Installers were friendly cleaned up after them self made sure everything was OK I would recommend Baystate to anyone thats going to redo their bathroom ****** 

Monica C's profile image
Monica C 
2 years ago

We had a walk in shower installed in April. Beautiful work, the crew was knowledgeable, respectful, and cleaned up after themselves.In October we noticed a slight water leak in the basement.We did not know where the leak was coming from. where we live in a condo we had the associations handyman look at it. He told us few screws for a the grab handle punctured the exhaust vent pipe.We called Bay State Bath and they came out immediately.They replace the exhaust vent pipe reset the grab handle, sheet rocked and plastered the wa... read more

Business response:

Thank you for sharing that story ******!! While we strive to be perfect, we accept our mistakes on the rare occasion that we make one!! It has been a pleasure working with you. ************************* Owner 

Laurie B's profile image
Laurie B 
2 years ago

Our experience was great. The crew that came to the house were professional and great to work with. They stayed extra time to install our shower because we only have one bathroom and they did the install in one day. They cleaned up. We did find a few mishaps, but they came back to rectify it. We know it's hard not to make a boo boo, cause they're working in an area just for the shower. I know if we had a complete renovation they would of done a great job. Did I mention we love our new shower. The staff on tge phone were grea... read more

Business response:

Thanks ******....your honesty and your positive feedback is appreciated! 

DEBORAH D's profile image
DEBORAH D 
2 years ago

I very rarely post reviews, but I am making an exception in this case. This Company and it's employees exhibited concern for the customer, provided updates during the entire process, were professional and knowledgeable in every way. There were no "big" surprises and the job was completed in a timely fashion. The end result is that I have a beautiful updated bathroom that I can show to family and friends. I would work with this Company again without a second thought. Anyone who is considering a bathroom remodel should conside... read more

Business response:

*******, I am delighted to hear that the project went smoothly!! Thank you so much for taking the time to share your experience!******** 

Alexander and Tamara W's profile image
Alexander and Tamara W 
2 years ago

We were very pleased with Bay State Bath. They did remodeling of the old leaky bathroom on the second floor.From the beginning we have a long detailed conversation with the designer. When work started it was done very fast and professional. From the demolition to building, flooring and plumbing everything was done well and with attention to details. All the gurbage just disappeared every day.This is an old house and we ran into problems with the way previous bathroom was built. These problems were fixed and we very appritiat... read more

Barbara B's profile image
Barbara B 
2 years ago

This Fall I had my primary bathroom updated and I am very pleased with Bay State Bath. They had to remove a big corner soaking tub, a wall and very small shower. The sales rep worked tirelessly with me on cost and design until we agreed. When the work began, all the workers were respectful, cleaned up each day and worked a Full day. Also, a rep called each day to make sure I was satisfied and to give me time of arrival for the next day, be it plumber, painter, etc. I only had one issue which was paint not covering correctly ... read more

Business response:

Thank you for taking the time to post *******! We may not always be perfect, but we sure do try to get there in the end! 

Frequently asked questions about Bay State Bath

How is Bay State Bath rated?

Bay State Bath has a 4.6 star rating with 543 reviews. 

When is Bay State Bath open?

Bay State Bath is closed now. It will open tomorrow at 9:00 a.m.