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Bay State Bath

4.6
  • Kitchen & Bath
  • Pembroke, MA

About this business

Home ServicesKitchen & Bath

Location details

55B Corporate Park Dr, Pembroke, MA, 02359, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 4:00 p.m.
SunClosed
4.6446 reviews
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Nancy P's profile image
Nancy P 
3 months ago

Great company! They genuinely want you to be satisfied with their work. Smooth process from beginning to end. Professional, competent and the install crew are very hard working. Im very happy with the result 

Anne B's profile image
Anne B 
3 months ago

Excellent job everything came out perfect completely done when they promised. The plumber and installer were great guys and super neat! Girls in the office were so nice and wanted to make sure we were happy with our tub conversion to shower! We love it 

Karen B's profile image
Karen B 
a year ago

Bay State was so professional in their presentation and assistance in re-designing our guest bathroom. 2 visits with the sales person and then a one day install. Prompt arrival, done in less time than expected. Left the area spotless when done. Design was just as ordered. Had one little issue with a k*** - since I have OCD I notice even the smallest imperfection. They came back, again, very prompt and courteous and fixed the know in a matter of minutes. Our first guests arrived from ** last week and christened the shower - t... read more

Business response:

*****,Thanks for taking the time to post this fabulous review!! I am so proud of all the staff who work so hard to provide excellent customer service! 

Marge S's profile image
Marge S 
a year ago

Bay State Bath was great. They installed a walk-in shower which came out absolutely beautiful. It did take more than a day but we had a little complicated issues. ******** was changed. They were professional. I am handicapped and we had installed a seat in shower, overhead rain shower head and also hand shower. It is a pleasure to take a shower. I am so happy how it came out! 

Business response:

I am very pleased to hear that *****!! Thank you for taking the time to post this wonderful review! 

Ashley M's profile image
Ashley M 
2 years ago

Bay State Bath exceeded all of our expectations! Everyone was exceptional to work with - from **** who assisted with our shower/bath design, to the folks in the office and the installers. They all provided quality service and were extremely professional. We are so happy with the final result of our bathroom renovation! It came out even more beautiful that we could have imagined. Their pricing was also very competitive compared to several other companies we received quotes from. I highly recommend Bay State Bath! 

Business response:

Wonderful news ******!!! Thank you so much for taking the time to post such a positive review! I will let **** know how happy you are! 

Theresa C's profile image
Theresa C 
2 years ago

Extra excellent service during and after installation. Wonderful people at service 

Jackie b B's profile image
Jackie b B 
2 years ago

Baystate was awesome from the beginning to the finish work. Everyone was very helpful courteous friendly. Installers were friendly cleaned up after them self made sure everything was OK I would recommend Baystate to anyone thats going to redo their bathroom ****** 

Monica C's profile image
Monica C 
2 years ago

We had a walk in shower installed in April. Beautiful work, the crew was knowledgeable, respectful, and cleaned up after themselves.In October we noticed a slight water leak in the basement.We did not know where the leak was coming from. where we live in a condo we had the associations handyman look at it. He told us few screws for a the grab handle punctured the exhaust vent pipe.We called Bay State Bath and they came out immediately.They replace the exhaust vent pipe reset the grab handle, sheet rocked and plastered the wa... read more

Business response:

Thank you for sharing that story ******!! While we strive to be perfect, we accept our mistakes on the rare occasion that we make one!! It has been a pleasure working with you. ************************* Owner 

Laurie B's profile image
Laurie B 
2 years ago

Our experience was great. The crew that came to the house were professional and great to work with. They stayed extra time to install our shower because we only have one bathroom and they did the install in one day. They cleaned up. We did find a few mishaps, but they came back to rectify it. We know it's hard not to make a boo boo, cause they're working in an area just for the shower. I know if we had a complete renovation they would of done a great job. Did I mention we love our new shower. The staff on tge phone were grea... read more

Business response:

Thanks ******....your honesty and your positive feedback is appreciated! 

Frequently asked questions about Bay State Bath

How is Bay State Bath rated?

Bay State Bath has a 4.6 star rating with 446 reviews. 

When is Bay State Bath open?

Bay State Bath is closed now. It will open tomorrow at 9:00 a.m.