Bay State Bath

Barbara B 

on BBB

a year ago

This Fall I had my primary bathroom updated and I am very pleased with Bay State Bath. They had to remove a big corner soaking tub, a wall and very small shower. The sales rep worked tirelessly with me on cost and design until we agreed. When the work began, all the workers were respectful, cleaned up each day and worked a Full day. Also, a rep called each day to make sure I was satisfied and to give me time of arrival for the next day, be it plumber, painter, etc. I only had one issue which was paint not covering correctly ... read more

David G 

on BBB

a year ago

A painless and satisfying experience from start to finish. ******** arrived on time to review options and explain impact of project - no pressure, honest dialogue. Installers arrived on time a few weeks later and were respectful and did not leave a mess. The renovated shower looks amazing. Cant wait to take a tub. Also - priced pretty reasonably compared to other options. 

Dan C 

on BBB

a year ago

I just wanted to express how happy we are to get rid of our Jacuzzi tub and have it replaced with a beautiful new bathtub and shower installed by Bay State Bath in one day!!! All thru the project we were kept up to date on the delivery of our system and the install date. The install crew arrived on time (7:30AM) as advertised and went right to work. The took one short break to grab a bite to eat and had finished up at 6:00PM. I cannot say enough nice things about this crew, very respectful and polite took great care to keep ... read more

David & Roseanne C 

on BBB

a year ago

We recently had our master bathroom bathtub/shower converted into a handicap accessible shower. We were pleased with Bay State Bath from start to finish. The sales clerk was friendly, the communication with the office staff was fantastic, and the quick and efficient installation team did a wonderful job. I would highly recommend Bay State Bath. If we decide to re-model the entire bathroom, we will definitely be reaching out to them again! Very happy with this company. ************************* 

Charles A 

on BBB

a year ago

******* A The *** crew was faced initially with undoing a previous contractor's nightmare "installation" of a UTILE shower unit. Each and every member of the crew worked nonstop all day long with the end result of a beautifully completed shower installation. Great care was taken to prevent any damage to my home during construction which was followed with a meticulous clean-up. Probably an unimportant note however, each *** crew member looked me straight in the eye and offered a firm handshake as they introduced theirselves. 

Elaine F 

on BBB

a year ago

We were very pleased with our new shower. We needed to add a shower on the main living floor due to my elderly mom living with us. We only had a half bath and added a shower. Since we didnt have a shower in the space it was a 2 day job, the extra day was to install plumbing. That being said we had a consultation. We made our custom choices and took a few weeks for all the materials to come in. Both my husband and I could not be more pleased with the finished product! From beginning to end we were updated on the status of our... read more

Rita K 

on BBB

a year ago

I had the chance to work with Bay State Bath to upgrade a one piece shower system to a more spacious shower unit. In the Spring, we discussed with JR our needs and changes in the bath system including grab bars ,corner shelves and taller shower doors. The installation of the shower pieces was seamless. Bay State sent a plumber in case we had to change plumbing but gratefully , it was not necessary. Clean-up was thorough. Unfortunately, there was a problem with the shower doors with a significant scratching noise when the doo... read more

Lynn D 

on BBB

a year ago

Loved this project and the company right from the beginning. They were very fairly priced, coming in $7,000 less than the other business we sought for a quote. The crew was great, showed up on time, took great care in minimizing that insidious construction dust (impossible), and completed the project on time. Well, they completed the project in the two days as they stated but the Worcester ********************** delayed the completion by 3 days, inexplicably. Cannot fault Bay state for that. They were there legally everyday ... read more

Michael Y 

on BBB

a year ago

As a Company President, every company should conduct business in the manner thst Bay State Bath conducts business. Tremendous communication throughout the complete process as well as very high quality work.