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2985 Prosperity Ave, Fairfax, VA, 22031, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 4:00 p.m. | |
Tue | 8:00 a.m. to 4:00 p.m. | |
Wed | 8:00 a.m. to 4:00 p.m. | |
Thu | 8:00 a.m. to 4:00 p.m. | |
Fri | 8:00 a.m. to 4:00 p.m. | |
Sat | Closed | |
Sun | Closed |
I had several conversations with the estimator regarding the work I wanted on my home. I need three repairs: (1) A shingle was coming off the roof where the roof meets the gutter; (2) some other shingles on the top of the house appeared to be sliding off of my sloped roof; and, (3) replace the soffit under a gutter that was rotting. When I originally received the contract, only #3 was listed. I emailed and called the estimator and requested that he add the other repairs to the contract. He did so. However, when the crew came... read more
Called them at 8:00 Monday morn when they open. Nice receptionist said the scheduler comes in at 9 and would call me right away as I had water coming in thru the roof, insulation and kitchen ceiling. Heather finally called me back just before noon. She said the next avail appt they had was 2 weeks and a day from now. I said that I had a emergency. She said, "Oh, we don't do emergency roofing". Just thought Angie's List people should know not to waste time with Pond Roofing if your roof is actually leaking into your house and... read more
After less than a year with the heavy snows of Fall 2009-2010 my roof had snow and ice dams on it. It leaked inside my townhouse causing damage. Pond Roofing denied any responsibility and tried to blame the leaks on my windows, bathroom plumbing and moisture from my clothes in the dryer. Pond was the most expensive price of 4 quotes and gave a 15 year guarantee. I used them because I mistakenly thought they were good. WELL I WAS WRONG!!!! Now after going back and forth with them, they refused to repair the damage. It is obvi... read more
Called the company and scheduled the estimator to come about 10 days later. He came on time and even had detailed information on the house because the company had done work prior to our owning it. He got up on the roof and then had my husband climb up and showed him where the chimney was deteriorating, causing the leak. He promised to call the mason that worked for/with the company regarding an estimate on repair as well as to come back Monday (this was a Thursday) to put down something to cover it in the meantime. After not... read more
Pond Roofing Company, Inc has a 4.9 star rating with 1,539 reviews.
Pond Roofing Company, Inc is closed now. It will open on Monday at 8:00 a.m.