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2985 Prosperity Ave, Fairfax, VA, 22031, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 4:00 p.m. | |
| Tue | 8:00 a.m. to 4:00 p.m. | |
| Wed | 8:00 a.m. to 4:00 p.m. | |
| Thu | 8:00 a.m. to 4:00 p.m. | |
| Fri | 8:00 a.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Provider did a very good job. The evaluation of our issue (small roof leak) was done quickly and the representative offered to do a quick patch job given that the actual work couldn't be scheduled for at least a month. He came and repaired it while I was at work, left his card. I later learned he did it on his own dime! Company was responsive, professional, and had overall good customer service. Would hire them again. <br />
Work was rescheduled a couple times but the workers arrived on the day of installation and did a good job. Problem is that when it rains, uneven installation of the gutter guards on the top gutter means water concentrates in the middle of the gutter guard and forms large drops of water which strike the lower gutter guard, making a loud tapping sound even after it rains. <br /> <br />
Work was fine, but I was inconvenienced by avoidable things: <br /> -Failure to call me before arrival on site (happened 2, maybe 3 times) to which we had both agreed; and, <br /> -The estimator (because he failed to call me before arrival) got the scope wrong and under-estimated the cost. When the workmen arrived, I discovered this in a drawing I hadn't seen before; and, <br /> -I was called after the work had been completed because the invoice had been returned. Turns out they sent it to the wrong address. I mention these ... read more
The estimator was prompt, courteous, and thorough. He provided two different options for the work, and supplied an estimate within one working day. We are going with another contractor for price reasons, but will definitely reach out to Pond again if we need future roof work.
Did a great job. Very professional.
Very well; gave excellent written material, was on time for appointment and left a sample of shingle to be used. I decided to go with another company for other reasons. I would use this company in the future. <br />
The person came in and said they would come back. They came back to do a proposal and left it on my door. The work they said they would do was very honest. The price was average but didn't think it was a good price. But a friend ended up doing it for less. I would call them when I need my roof done.
Excellent work and very professional at a reasonable price. <br />
All went as planned. <br />
Pond Roofing Company, Inc has a 4.9 star rating with 1,587 reviews.
Pond Roofing Company, Inc is closed now. It will open tomorrow at 8:00 a.m.