Nelson Exteriors's cover image
Claimed

This profile has been claimed by the business owner or representative.

Nelson Exteriors

4.7
  • Marietta, GA

Location details

189 Kipling Dr, Marietta, GA, 30068, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.7394 reviews
Select a rating
Angela D's profile image
Angela D 
2 years ago

Beginning with **** who delinquently worked within my budget, we came in underbudget. ***************************, the contractor, was on site, easy to reach by phone, and took care of every concern throughout the project. ****, the on-site lead painter, and his crew took care of painting the house, trim, shutters garage doors, deck screened porch and 16x20 art studio. They were on time and worked through the day until 6pm. I am so glad I choose Nelson Painting and would recommend they're entire staff for job well done. 

Bill B's profile image
Bill B 
2 years ago

***********************, my project manager, along with the hardiplank siding install and painting crews did an outstanding job replacing the old cedar siding on my house in ********. Both crews efficiently completed their work and **** was there every day professionally guiding the project to completion. Best regards,*************************** 

Marshall H.'s profile image
Marshall H. 
7 months ago

There was some difficulty getting workers back to fix things that needed to be corrected. There were broken planks to be fixed. They damaged the porch as well. Instead of making the fix, they gave us a credit. We now have to find a contractor ourselves due to the mistake they made. 

Alex P.'s profile image
Alex P. 
9 months ago

No follow up on work issue 

Curtis C.'s profile image
Curtis C. 
11 months ago

While we are happy with the end result.. we had several challenges during the process.. there was poor workmanship, poor quality wood, very messy work area... way more of our garden was trampled than we were led to believe.. If we hadn't had stood up for ourselves and advocated for better work during the process we feel they would have left us with a sub standard product and just hope we didn't notice. One exception.. ****** our are manager... stood up for us and really went to bat for us... At one point a work crew was told... read more

Katy G's profile image
Katy G 
a year ago

Nelson Exteriors was very slow to respond after we signed the contract. They left our home without the front railings and refused to come back to finish the work. They billed us the full amount and threatened a lein if we didn't pay. Do not let this company on your property. 

D. D.'s profile image
D. D. 
3 years ago

My primary issue with NE is their dastardly exterior paint job that has been done. My house actually looks worse. NE hired subpar painters who did not prime the house except for a small section where new boards were added. "Poor wall preparation, moisture accumulation within walls, incorrect rolling techniques, painting in adverse weather conditions, adhesion failure caused by poor-quality products or incompatibility between primer and paint types are some of the reasons for peeling paint...." is what I have researched onlin... read more

Business response:

Hi ***, It is regrettable that you are not happy with the work on your home. We strive to provide an excellent experience with high quality work for our customers and sometimes we don't live up to that expectation...we always want to make it right and do right by our customers. However, in this situation there is a lot more to the story that what you have outlined here. You first had us out to look at your house to REPLACE the siding, not to just paint the old siding. You had existing vinyl siding that was installed over you... read more

Don K's profile image
Don K 
3 years ago

I used Nelson Exteriors for replacement of rotted siding and facia boards. New to the area I had to rely on internet reviews. I bid this out with three other companies and thought I had picked the best one - not the cheapest, but the best. I was wrong. The scope of work grew over 60% because I trusted them when they told me there were other areas that needed to be addressed. During their day here there were many issues that I had to continually text them about as no ******* remained on the site. When they were done there was... read more

Business response:

Hi **** It is unfortunate that you are so unhappy with the work on your home. We work really hard to do quality work that our customers rave about, but we are not perfect and sometimes we do need to fix and make right certain things on jobs that didn't go according to plan.I would like to set the record straight and offer our point of view on this situation.The work proposed on your home was repair work then painting just the repaired areas. As we were completing the repair work it was discovered that other things behind and... read more

Frequently asked questions about Nelson Exteriors

How is Nelson Exteriors rated?

Nelson Exteriors has a 4.7 star rating with 394 reviews. 

When is Nelson Exteriors open?

Nelson Exteriors is closed now. It will open tomorrow at 9:00 a.m.