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120 Blaze Industrial Pkwy, Berea, OH, 44017, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:30 p.m. | |
| Tue | 8:00 a.m. to 8:30 p.m. | |
| Wed | 8:00 a.m. to 8:30 p.m. | |
| Thu | 8:00 a.m. to 8:30 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 4:00 p.m. | |
| Sun | 2:00 p.m. to 8:00 p.m. |
Had a walkin tub installed by ***** and it was done beautifully. H made the tub look like it belonged there. I appreciated his enginuity and skill becacus the install was not textbook.
Business response:
Thank you for sharing your experience. Were glad to hear your walk-in tub installation turned out beautifully and that Hannas skill and ingenuity made such a difference. We appreciate you taking the time to leave your feedback and thank you for choosing Joyce!
Joyce replaced my tub/shower with a new shower. They performed some minor repairs and managed to complete the project in one day. After they left I discovered the sink did not have hot water. I called customer service to report the issue and they scheduled an appointment for three days later. The service man that performed the install found out about the problem, he called and scheduled an appointment for the next day. He arrived on time, fixed the problem in about an hour. Over all I am very pleased with the project. Having... read more
Business response:
Thank you for sharing your experience. Were glad to hear your tub-to-shower conversion was installed quickly and that youre pleased with the final result. While were sorry to hear about the issue with your sink, its great to know our team responded quickly and made things right the very next day. Were happy the lifetime warranty gives you added peace of mind.We appreciate your feedback and thank you for choosing Joyce.
Polite and professional. Cleaned everything up and the bathroom.looks great! Finished in 3 days vs 4 days.
Business response:
Thank you for sharing your feedback. Were glad to hear your shower remodel was done ahead of schedule and that the team was polite, professional, and left everything clean. Thank you for choosing Joyce!
Joyce replaced our exterior door. **** and **** did a great job!
Business response:
Thank you for sharing your experience. Were glad to hear youre happy with your new door and that **** and **** did a great job with the installation. Its great to know the project met your expectations. Thank you for choosing Joyce!
We are beyond satisfied with our shower replacement my Joyce. Great workmanship, experienced team with great teamwork. The sales staff, design team and the install team worked together to provide us with exactly what we wanted.
Business response:
Thank you for sharing your experience. Were glad to hear youre beyond satisfied with your shower replacement and that the entire team, from sales to installation, worked together to bring your vision to life. Its great to know the workmanship and teamwork made such a positive impact. Thank you for choosing Joyce!
***** and *** did a great job with a bay window installation.
Business response:
Thank you for sharing your feedback. Were glad to hear ***** and *** did a great job with your bay window installation. Were pleased to know the project went smoothly and met your expectations. We appreciate your kind words and thank you for choosing Joyce!
I have used Joyce Factory Direct for several window replacements before and they always come through for me with a beautiful window and this time a patio door replacement ***** and *** did the installation and we're knowledgeable professional and very respectful of my property
Business response:
Thank you for your continued trust in Joyce! Were glad to hear youre happy with your new patio door and that ***** and *** provided a knowledgeable, professional installation while respecting your home. Its great to know weve been able to consistently deliver for your window and door projects. We appreciate your loyalty and feedback.
We had an entry door, storm door, slider window, single patio sliding door, and a double patio sliding door. The installers **** and **** were excellent. They were prompt , professional, and left little to no mess. We are not 100% satisfied with the product though. There are many manufacturing defects that still need to be corrected. Looking forward to the day everything is completed and we can thoroughly enjoy the products that were installed.
Business response:
Thank you for sharing your experience. Were glad to hear **** and **** provided a prompt, professional installation and took great care in your home while completing your doors and windows project. Were sorry to hear about the manufacturing concerns youve encountered. Thats not the experience we want for our customers, and we appreciate your patience while we get this resolved. We value your feedback and thank you for choosing Joyce!
******* and Junior were extraordinary: efficient, confident in their skill set and knowledge base, reassuring to us as they transformed our shower. We are well pleased.
Business response:
Thank you so much for your feedback. Were happy to hear youre pleased with your new shower and that ******* and Junior provided an efficient, knowledgeable, and reassuring installation. We appreciate your kind words. Thank you for choosing Joyce!
Joyce Windows, Sunrooms & Baths - Cleveland has a 4.7 star rating with 1,847 reviews.
Joyce Windows, Sunrooms & Baths - Cleveland is closed now. It will open tomorrow at 9:00 a.m.