Joyce Windows, Sunrooms & Baths - Cleveland

Ted M. 

on BBB

a year ago

From start to finish, we were very pleased with Joyce Factory Direct. The saleswoman was courteous and answered all our questions completely. The team lead, Kamel S. Hanna, arrived with his assistant, Anthony, on time. They covered the floors and were careful not to damage the walls when they removed our existing walk-in tub. The finished product, a new walk-in shower, was completed in a day and a half. They cleaned up everything. Kamel installed the shower and put the finishing touches on it, as though it were for his own h... read more

Yvonne A 

on BBB

a year ago

Everyone was so kind, very thorough, and was helpful in each part of the process. The finished product was absolutely amazing!! Extremely SATISFIED!!! 

William S 

on BBB

a year ago

Joyce window is the best place to get your needs filled when it comes to your house .The Quality and professional installation that Mark and Adam did was amazing Thank you 

Jennifer G 

on BBB

a year ago

John ******, installed my new shower. John and his helper, Alex completed my remodel and just two days. I definitely recommend John ****** and his crew Alex. John and Alex did a remarkable job and I can’t believe the outcome. Joyce was not the best price, but they had the best materials Definitely recommend this company and I would use them again for my window needs 

Scott B 

on BBB

a year ago

I had two exterior doors replaced in six hours. Mark and Adam were prompt, personable, paid attention to detail, and were very clean. I am very satisfied with the job they did and the quality of the doors. 

Michaele-lynn S 

on BBB

a year ago

I cannot say enough positive things about my experience with joyce factory direct. The sales lmanager Gina Jones was wonderful to work with! she understood that I had specific needs and Came up with the perfect plan :) Bill and Billy Barber completed my installation in two days! They were here both days exactly when they said they would be and they were very clean and efficient. I feel that the Employees at Joyce factory direct.Global and beyond for their customers! I absolutely love my new shower and I can't wait to use it!... read more

Debbie S 

on BBB

a year ago

We chose Joyce for our new shower install. Bob ****** was our installer and was wonderful. He was on time, respectful and efficient. The shower turned out beautiful. I would recommend Joyce. And I am especially I'mpressed with our installer. 

Amanda P 

on BBB

a year ago

Chris did a great job with the installation. He made sure that everything was done correctly even if it meant taking a little longer. He was also very mindful to keep his work area clean and safe at the end of every day. It gave me a very reassuring feeling to know that he took his time to get it right. I would definitely recommend and look forward to my next project. 

Tiffany W 

on BBB

a year ago

Our sales woman was Gina ***** and our installer was Tim *****, we had an amazing experience with both! Gina was knowledgeable about what our options were and Tim was so very professional during our 3 day install. We are so happy with our new shower!