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Joyce Windows, Sunrooms & Baths - Charlotte
- Windows Installation
- Charlotte, NC
About this business
Location details
10345 Nations Ford Rd suite w, Charlotte, NC, 28273, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:30 p.m. | |
| Tue | 8:00 a.m. to 8:30 p.m. | |
| Wed | 8:00 a.m. to 8:30 p.m. | |
| Thu | 8:00 a.m. to 8:30 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 4:00 p.m. | |
| Sun | 2:00 p.m. to 8:00 p.m. |
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The work in my bathroom which John Harden did was perfect. They were neat,clean and quick. Responsible and courteous at all times. My deck work was done b Rob Winfrey and team and again it was done well, everyone was neat,clean and and pleasant at all times even in the terrible heat. Great job ! BUT I warn you to really read and pay attention to the salesman, that is where my problem began...after explaining my problem to the manager Jason I still got no results, or respect to the situation....they wouldn't even acknowledge ... read more
I signed a contract with Joyce Factory Direct about 3 months ago. They asked me to pay a 10% down payment when I signed a contract. 4 to 5 weeks after they took accurate measurements after that no response back from the company. After I called them several times they said **your approval got rejected by county**, will initiate the process to refund my money. Until now, no response and no one is picking up the phone. Not sure when I will get my money back. I would not recommend this company to my friends and family.
Paid money for down pay and never heard back from these people..........
HORRIBLE EXPERIENCE! If I could give them -10 on their rating, I would, but it won't let me give any less than half a star. It is September, and I hired them back in January to build a sunroom. It is still FAR from finished, and they have a million excuses as to why! They have blamed their salesman, their installers and now their latest excuse is blaming me for being difficult. I am allegedly being difficult because I am having them replace my damaged ceiling, 8 scratched windows, 1 window with a broken seal, gouged and dent... read more
A hot mess is the only way to describe this company process and project management. The original sales guy who was GM for a long time in Charlotte sold us a screen patio. Verbally told us about the details some of which were not on the CADS drawing. Shame on me for not being able to read an architectural drawing or asking for a second review. A process on getting everything moving took about 4 weeks which aligned with what we were told, no issues there. I was promised MULTIPLE times by the sales guy and team that they would ... read more
paid them close to $40k for window and they also replaced roof and gutters on house reno...had massive flood days after install..."fixed" ...shingles continued to fall off for months and continued leak damaging/staining drywall ceiling...received the run around on all calls/emails/texts...the house was on the market the whole time...NEVER fixed...I filed with BBB but house sold so kinda forgot about it...we paid for more new drywall and roof to be fixed...
2/11/2020 is the 7TH month of my incomplete shower install project that was supposed to be free from aggravation and completed in a timely manner. Nothing has gone properly and my shower still leaks. If you want a circus in your home, just hire RINGLING Brothers BARNUM and BAILEY instead, because at least you will have a good laugh. Because it is nothing funny about dealing with INCOMPETENT LIARS who do not POSSESS the DECENCY to return a customer phone call including the President And no one accepts responsibility It is alw... read more
I got a front door from them. The trim on the inside has come loose and has not been fixed. They came out and gave me instructions on how I could fix it when I paid them to install it properly. Then they never put my screen door back up. When they left, they took my screen door and I never got it back. I paid over $2000 for this door and it took months to get anyone to take a look at it. It is still not fixed and I still do not have my screen door back and up.
Frequently asked questions about Joyce Windows, Sunrooms & Baths - Charlotte
How is Joyce Windows, Sunrooms & Baths - Charlotte rated?
Joyce Windows, Sunrooms & Baths - Charlotte has a 4.5 star rating with 576 reviews.
When is Joyce Windows, Sunrooms & Baths - Charlotte open?
Joyce Windows, Sunrooms & Baths - Charlotte is closed now. It will open at 8:00 a.m.