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505 Keystone Rd, Southampton, PA, 18966, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:30 p.m. | |
| Tue | 9:00 a.m. to 5:30 p.m. | |
| Wed | 9:00 a.m. to 5:30 p.m. | |
| Thu | 9:00 a.m. to 5:30 p.m. | |
| Fri | 9:00 a.m. to 5:30 p.m. | |
| Sat | 9:00 a.m. to 5:30 p.m. | |
| Sun | Closed |
THERMAL SHIELD HAS BEEN VERY CO-OPERATIVE WITH ME IN EVERY ASPECT. THEY HAVE A GREAT CUSTOMER SERVICE TEAM AND I CAN NOT COMPLIMENT MY LEADER MIKE G. ENOUGH. HE IS ALWAYS THERE TO HELP ME WITH ANY QUESTIONS I MIGHT HAVE WITH THIS PROCESS. I CAN'T COMPLIMENT HIM ENOUGH. THANK YOU FOR ALL YOUR COOPERATION AND HELP WITH THIS VERY COMPLEX PROCESS....
good
It took 6 scheduled visits over 3 moths Visit 1 install crew who said the normal work for window nation, but we are doing this as a side job said the windows were measured wrong and left. Then regular installer came and measured again and said 1st crew was being lazy. It seems the other company leaves original frame in place and my windows were measured for the original frames to be cut out. I do think that is the right way to do it. So a week or so later they installed 3 windows on Monday and were scheduled to return Wednes... read more
Business response:
We appreciate your feed back on your windows project. It is always are goal for 100% satisfaction for all of our customers who trust us to complete their project professionally and on time. As we reviewed your project there was defiantly some things we could have done better, no excuses! We do take pride in our communication which we felt was adequate throughout the process. Please don?t hesitate to contact us for anything that you may need.
It was a bad experience and no response to my calls. Overall bad experience. Differently would not recommend.
The window itself has a very bulky handle. If they would have brought a demo(like other companies), I would have known ahead of time. They also promised new moulding, but left the old instead. Then promised to fix it and never did.
If you call me, I will NOT provide any information.
I am very happy with my new windows. This company was very professional and did a great job. Little pricey, but I am sure I got what I paid for. I would definately recommend this to friends and family.
Friendly, family run company. They worked with us even though we had to stop going forward a couple of times. And they always came in with the same quote. They were very helpful with the financing and working out all the details.
We purchased windows, siding and gutters. Although the overall price was very competitive the product and work was of high quality. I would defiantly recommend Joe and his company.
Earth Smart Remodeling, Inc. has a 4.7 star rating with 259 reviews.
Earth Smart Remodeling, Inc. is closed now. It will open tomorrow at 9:00 a.m.