This profile has been claimed by the business owner or representative.
17339, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Installation of shower done in one day, very professional workers. I had some stains on bathroom floor tile. Sent pictures of stains, bath fitter responded within 2 days & had a worker out to see how to remove. Bath fitter was on it quickly, & sent a tile man, ****, who quickly got the stains out. I was so impressed with their immediate response from customer service & getting folks out to resolve the issue. Thank you bsth fitter for my dated, beautiful shower.
Business response:
Hello there! Thank you for sharing your positive experience with us. At Bath Fitter, we are very proud of our employees and their dedication to providing the best service possible to our customers. We believe that continuous training and support are important factors in helping our employees excel in their roles and it's great to hear that it shows in their passion for their work. Thank you for choosing Bath Fitter. We hope to have the opportunity to assist you with any future bathroom remodeling needs and to continue delive... read more
We had Bathfitter install a new shower. We were pleased until the installer left and discovered a chip in our bathroom vanity counter. They said they have a time dated picture which is supposed to "prove" the damage was done before. Their rationale is wrong. The counter is cleaned every day and did not exist before their installer came. I have no doubt the damage was done by **********. I was assured by the sales person Bathfitter is an honorable company a d would take care of this problem. After talking with four different ... read more
Business response:
***, thank you for taking the time to share your feedback. We are sorry to hear about your experience and understand how frustrating this situation has been for you. After receiving your concern, our team conducted a thorough review of the project documentation, including photographs taken before and during the installation process. Based on our review, we were unable to find evidence that the damage occurred as a result of the installation. While we recognize that the timing of the discovery understandably led you to believ... read more
We engaged Bathfitters to install a shower for my brother who had end stage ********* was stressed that it needed to be installed as quickly as possible due to his condition.We were told originally by the salesman 5-6 weeks, but they were going to prioritize this installation for my brother. As it turned out it took a full five weeks, my brother was able to use the new shower two times before he passed.Very disappointed in how we were lead to believe after several conversations that this installation was going to occur soone... read more
Business response:
Thank you for your feedback, Mr. ***** We are very sorry to hear about the passing of your brother, and we apologize that the expected time frame for installation was not met. We will look into this matter so that other customers do not have this same experience going forward.
They won't stop calling. This is no way to earn business. When someone asks a company to stop calling and they won't that is wildly unprofessional. I would never do business with bath fitter.
Business response:
This review is not for this location. The zip code indicates it is for ****, and we are located in Southeastern Massachusetts, and only service the local area. Based on our records, this is not someone we have ever interacted with or called.
Strong armed by sales rep. Never offered the current financing offer. Canceled the contract. Made repeated phone calls to main company and local company with promises of a call back and never received one. Have asked repeatedly when I would receive my deposit back without anyone being able to give me an answer. After 5 business days, still no answer or call back and the charge is still on my credit card. Do not do business with this company!
Bath Fitter Corporate Roll Up has a 4.7 star rating with 59 reviews.
Bath Fitter Corporate Roll Up is open now. It will close at 6:00 p.m.