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Alan Smith Pool Corporate Roll Up
- Contractors
- Orange, CA
About this business
Location details
227 W Carleton Ave, Orange, CA, 92867, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 5:00 a.m. to 4:30 p.m. | |
| Tue | 5:00 a.m. to 4:30 p.m. | |
| Wed | 5:00 a.m. to 4:30 p.m. | |
| Thu | 5:00 a.m. to 4:30 p.m. | |
| Fri | 5:00 a.m. to 4:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Finished product was fine but 3 months to replaster and pour a deck is ridiculous. I went weeks without a crew here. They need to stop selling new jobs until they get caught up on current customers.
The initial contact, Jeff Rhoads was very good. He was excellent with the process and initial set up. However, the project manager never checked on the project and didn't respond to emails or texts. We didn't know when anyone was coming. Everything after the initial setup was downhill.
In more than 30 years of home ownership and related projects our experience with Alan Smith Pools was the worst ever with any contractor or service provider.
We became increasingly disappointed as the project progressed. We had made our deadline very clear for job completion and it felt like Ken Rooker wasn't aware of it, or just kept saying "all will be fine" when it wasn't. All started off great and deteriorated the last few weeks when we really needed to have focus on completion for our June 20 deadline. We postponed our event from June 20 to June 27 in order to have a week cushion and the job wasn't complete when our event was going on at our home on June 27.
Not a chance.
Frequently asked questions about Alan Smith Pool Corporate Roll Up
How is Alan Smith Pool Corporate Roll Up rated?
Alan Smith Pool Corporate Roll Up has a 4.6 star rating with 833 reviews.
When is Alan Smith Pool Corporate Roll Up open?
Alan Smith Pool Corporate Roll Up is closed now. It will open tomorrow at 5:00 a.m.