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Wonder Windows
- Windows Installation
- Rochester, NY
About this business
Location details
3535 Winton Pl Suite 1, Rochester, NY, 14623, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Bought 9 windows from these folks, last fall. Got word 2 weeks ago windows are here and scheduled a 2 day time frame for the install. Day 1 came and went, no one called me. I called them and was told there was a "problem at the warehouse" Next day one installer showed up. I had to tell them we wasted one full day of the 2-day install, and that we would have to re schedule. It turned out that the windows were still in an out of town warehouse on that first day. We rescheduled for the following week. The crew was expected betw... read more
Business response:
Hi *****we apologize for the level of service you experienced. Your issue does not meet our Wonder quality standard. After 60 years in the business, we understand the need for constant improvement and appreciate your feedback. We have taken your input seriously and are learning how to ensure that this does not happen again in the future. Here is my understanding of the events as they transpired: • Installation was scheduled for 3/15/23-3/16/23. • On the morning of the 15th, • We realized that we had an issue with some of the... read more
Frequently asked questions about Wonder Windows
How is Wonder Windows rated?
Wonder Windows has a 4.6 star rating with 579 reviews.
When is Wonder Windows open?
Wonder Windows is open now. It will close tomorrow at 12:00 a.m.