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Victors Home Solutions
- Roofing
- Byron Center, MI
About this business
Victors Home Solutions is the premier roofing and home improvement company across Michigan and Ohio. We provide the highest quality roof installation and repairs, along with gutter and attic insulation services. From our free 21-point roof inspection to our 50 Year Leak Free Guarantee, our crew will take the time to find the right roof solution for your home. We take pride in going above and beyond for our customers and keeping your property clean. The only way you will know Victors was there is by the new roof and yard sign... read more
Location details
9809 Division Ave South, Suite D, Byron Center, MI, 49315, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | 8:00 a.m. to 6:00 p.m. |
Very pleased with the entire process from start to finish, wouldn't hesitate to use ******'s again or recommend to others! Every person I talked to was polite, professional and competent. The crew worked steady through the day, completing the entire job the same day. Also, they did a great job with cleanup. With this company, there is an obvious effort towards excellent customer service. Great job to the entire team!
Just letting you know I am very happy with what has taken place so far.It rained yesterday and there was no leaks where the roof was fixed.The gentleman that came out was very professional. Would like to thank everybody in the company that helped to make this an easy process to go threw.I would recommend you to anybody who's having a problem with their roof. THANK YOU FOR YOUR SERVICE **************
Hello Victors,Your company installed our new roof on November 29, 2022. I had heard good reviews of your company on both WMUZ and WJR. Your entire team starting with ****, the salesman, ******** my concierge, plus ******, ****** and *** were all very knowledgable, professional and helpful.The roofing crew which worked on our home lived up to my high expectations. They did an excellent job from preparation through installation and on to the final cleanup. I was very impressed by their friendly attitude as a unified team and c... read more
Business response:
Thank you for your review and the wonderful employee shout-outs! We have very high standards and strive for total customer satisfaction and delight. It sounds like the gutter crew lacked providing a 5-Star experience, and we greatly appreciate your feedback on this. Our ********************* team will be reaching out to you right away, and we look forward to any opportunity to improve upon your experience with us. Thank you for allowing Victors Home Solutions to serve you!
Provided everything they promised on time. Very happy with the result.
Business response:
Thank you for taking the time to share your experience, but most of all, thank you for being our customer!
******'s did a great job repairing *******. I called them after I noticed a leak. They came and did a free consultation and estimate with an excellent service representative. ****** was very professional and friendly. He explained what was going on with ******* and told me my options. He was very honest and said ******'s prided themselves on their integrity. It has rained several times now and the leak is no longer leaking!
Business response:
We love hearing stories and such positive customer experiences like this! And we quite agree: ****** is an excellent employee and we're so excited to share your comments in our internal company communication so we can all celebrate & high-five him as well. We appreciate the feedback & thank you for allowing us to earn your business!
I've heard horror stories about high-pressure slimy sales tactics from power, **** Hansons, Rapid, & other home improvement companies which is why I called Victors Roofing (now going to Victors Home Solutions he said). And I am SO glad I did! There was an actiual inspection & showed me video & pictures of my roof and attic, gave me his recommendation and options on next steps. I felt respected and educated throughout the whole process, no pressure. I decided to sign on the spot which I NEVER DO! Best. Decision. Ever. Constan... read more
I had previously written a review, but the BBB website deleted it somehow, so I will try to capture my earlier thoughts.Our old roof consisted of five colors of shingles between the garage and house, including two repairs. ****** went WAY beyond our expectations in evaluating the condition of our roof, including crawling into a very small skuttle into the attic area and dealing with numerous Yellow Jackets/wasp nests. He identified other moisture issues we would not have been aware of and provided an honest opinion of the co... read more
We HAD a messed up roof. *** came to give us an estimate and explained everything and showed us the materials they use. We had insulation blown in, baffles added, vents added and the roof replaced. The crew was polite, very hard working, clean up great. Not one loose nail! I wont hesitate to use them again. You get what you pay for, and Victors stands behind its work. Well done.
Excellent job, fantastic crew, and very professional. Roof job done in a timely manner. Great clean up job. The entire crew from the sale, installation and follow up was friendly, informative and respectful. I would highly recommend this company.
Frequently asked questions about Victors Home Solutions
How is Victors Home Solutions rated?
Victors Home Solutions has a 5 star rating with 647 reviews.
When is Victors Home Solutions open?
Victors Home Solutions is open now. It will close at 9:00 p.m.