River Valley Remodelers

Ron J 

on BBB

3 years ago

DO NOT use River Valley Remodelers!!! We agreed to have them do a project on our home. By law, we have 72 hours to cancel our agreement. We did cancel less than 24 hours later. They deposited our check the day I wrote it. I am told that it will be almost 3 weeks for my refund. I used to work as a sales representative for a very reputable company. It was our company's policy to not ever deposit a check until that 72 hour period had passed. There is no reason for this. If this is an example of their customer service, I am so g... read more

TONI S 

on BBB

3 years ago

I moved into a home that desperately needed a new roof and sliding door. I arranged meetings with River Valley the day after I moved in.The ********* was at my house for almost 2 hours making promises about their excellent customer service and how I would end up getting tired of hearing from them. Yeah well, a week after my roof was supposed to have been done I reached out (not a single word from them) for an update. They promised to be in touch the following week. After 2 weeks I reached back out and it still took 2 weeks f... read more