River Valley Remodelers

Riley H 

on BBB

2 years ago

Stay as far away from them as you can and even if you win a contest like I did. It is not worth it. They took advantage and made me believe high quality work would be done. City got involved part way through and RVR had to come back and redo everything because it was done wrong, not to industry standards, and now we are left with way more problems that will happen this winter. A reputable company will provide you with materials used, a picture or rending what it would look like, and yet even with the demonstration they came ... read more

Sheila P 

on BBB

2 years ago

Never again! Overpriced and under delivered. Lies told by salesman, ordered incorrectly! What a joke! 

Ron J 

on BBB

2 years ago

DO NOT use River Valley Remodelers!!! We agreed to have them do a project on our home. By law, we have 72 hours to cancel our agreement. We did cancel less than 24 hours later. They deposited our check the day I wrote it. I am told that it will be almost 3 weeks for my refund. I used to work as a sales representative for a very reputable company. It was our company's policy to not ever deposit a check until that 72 hour period had passed. There is no reason for this. If this is an example of their customer service, I am so g... read more

TONI S 

on BBB

3 years ago

I moved into a home that desperately needed a new roof and sliding door. I arranged meetings with River Valley the day after I moved in.The ********* was at my house for almost 2 hours making promises about their excellent customer service and how I would end up getting tired of hearing from them. Yeah well, a week after my roof was supposed to have been done I reached out (not a single word from them) for an update. They promised to be in touch the following week. After 2 weeks I reached back out and it still took 2 weeks f... read more