PureDry Restoration

David F 

on BBB

4 weeks ago

Water damage in hallway to drywall, 30+ feet oak flooring damage. Very professional and quick with service. Very helpful with insurance questions and updates. A representative called every morning during the drying out process to confirm we would be home or there was a key available to check on their dehumidifiers and fans. Hopefully they are available to continue the restoration work on the drywall and wood floors. 

Nicholaus F 

on BBB

11 months ago

I had an external water spicket burst due to the freezing temps that swept over the ***. PureDry came out, removed my baseboards, floated my carpet, and placed air movement to dry the area in my living room. They also removed some affected insulation in the crawlspace. They had used a subcontract named Landshark on the Reconstruction side. ********* was very punctual, did great work, and now that it's finished, I can't tell the difference! Everything went pretty smooth, and everyone I talked to was very attentive, respectful... read more

Connie R 

on BBB

11 months ago

This company is fantastic! They kept me up to date on the progress & dealt with the insurance company for me. They replied to all my phone calls and e-mails and always arrived on time. Everybody was so nice that it helped lower my stress level immensely. When the job was finished, I received a wrapped bag of cookies thanking me for my business. I would 100% call them if you need help with your problems!! 

Jason A 

on BBB

a year ago

We experience water damage due to our dishwasher. Tried some other local companies nobody every picked up the phone. Called PureDry and immediately was able to get through. They were very professional responding immediately. Performed a very thorough job with water cleanup. As a bonus PureDry is helping to deal with the insurance company regarding the costs. We are also working with PureDry to help with the kitchen rebuild. So far they have been a very responsive company .Thank you PureDry. 

Kellie C 

on BBB

a year ago

We were so pleased with the quick response (on a weekend!) PureDry came immediately to our home. We discovered a major water affecting multiple floors/ceilings in our home. From our first call to their dispatch to all the workers who faithfully came every day to check and rearrange equipment to remediate - and everyone in the office working with our insurance company--we were so pleased with the professionalism from PureDry. I am especially grateful that they worked tirelessly as an advocate with our insurance company, USAA,... read more

Bob S 

on BBB

2 years ago

We had water damage from a mouse that chewed through a water line. Our insurance denied coverage but Puredry fought very hard with claims to get them to pay; harder than our agent did. It was still denied though. But everyone I dealt with at Puredry was courteous, knowledgeable, and thorough. Once it was known our claim was denied, Puredry drastically cut our bill down from the original estimate. Highly recommend this company. 

Shoni F 

on BBB

2 years ago

I am writing this review in appreciation of the amazing work that was done by *************************** The water damage to my home was done at night and their crew was available and on site the next day. As soon as they began to work on my home I could instantly tell that they were highly trained and I trusted their work 100%. They were at my home for approximately 10 days and were extremely prompt and used their time very wisely to ensure everything was done quickly but correctly. Their customer service was exceptional! ... read more

Susan P 

on BBB

2 years ago

Pure Dry is an excellent company to work with!!! I used them last year for carpet cleaning, and was extremely impressed from start to finish with the customer service. We recently had a mold issue, and I immediately contacted Pure Dry Restoration because I had such a positive experience with using their carpet cleaning business. I didnt think that experience could be topped, but it was. Again start to finish, we received excellent customer service from the entire team. The communication and work was exceptional. I highly rec... read more