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PureClean
- Carpet Cleaning
- Snohomish, WA
About this business
Location details
141 Maple Ave, Snohomish, WA, 98290, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
PureClean is serious about wanting 5 star reviews and they do what it takes to earn it. From the minute I made the appointment and after that if I had to make changes or had special requests (and I did several times) it wasnt more than 5 minutes before I had a response always eager to accommodate me. How do they do that? And ***** who picked up and delivered my rug always gave me 20 minutes notice and was very polite and cordial. They could not have been more on top of things. In this day and age where customer service is be... read more
Business response:
I am so happy that our entire team delivered a 5 star experience to you. That truly is our goal for every customer. We are so grateful that you took the time to write a review and share your experience. We look forward to continuing to serve you, our client, on the highest level, at all times! It is customers like you and reviews like these, that let us know that what we do and how we do it, matters!!! Thank you for your wonderful review!
I've used Pure Clean 3 different times now. They are by far the best!
Business response:
Thank you so much for taking the time to let us know how pleased you are with the quality of the cleaning, as well as the consistency of cleanings you have received by PureClean Carpet Cleaning. We will definitely pass your appreciation on to your Technician.
The rug cleaner arrived on time. He carefully explained the options. Then he did a great job of removing the stains in our rug including a particularly tough stain in a high traffic area. He made sure there were no water puddles on the hard surfaces. We were given a gift bag for cleaning any spots that might happen in the future, before our next cleaning. Then he left.
Business response:
Hi ******- Thank you so much for taking time out of your busy day to write a review for our company and your technician *****. It is good to hear that we continue to do a great job for you and will certainly pass your appreciation on to your Technician.Thank you for your business!
We have used Pure Clean for a second time to clean our carpets after a busy summer of visitors. After adding additional recessed lighting in our living room, it was obvious our carpet showed heavy traffic areas needed attention. The technician had worked in his parent's carpet cleaning business and had been with Pure Clean for a number of years. He did a thorough job and we are THRILLED with the service we received. We will use them next time, for sure.
Business response:
I am so happy to hear that we continue to impress you. We appreciate your taking the time to write this review and will certainly pass your appreciation on to the technician that cleaned for you. Thank you for your business!!
I was very pleased with the work done by Pure Clean. My carpets look brand new which is amazing with all the pets that have traversed my home!
Business response:
We are so happy that ****** was able to take such good care of your home. We appreciate you taking the time to let us know how happy you are with your service and we appreciate your business. Thank you *****!
The four oriental carpets I brought to Pure Clean were treated well and returned in better condition than what I left them with, as one of the rugs had an edge that needed repair. After I agreed to it, the Pure Clean team reached out to a reputable company that could fix the rug. Then, they took it over for repair and brought it back when it was finished. The charge to me was minimal compared with what I would have had to do to research for a reputable rug repair company myself, deliver the rug to that company, and then pick... read more
Business response:
We are so pleased that we were able to handle your rug cleaning and repair from start to finish. We appreciate your taking the time to share your review and are grateful for customer's like you! I will be sure to share your appreciation with the team!
Exactly what I wanted! delightful owner ***, I believe who came out. (it's been a couple months)I had Pure Clean out to clean the carpets of a rental home I had been in for 5 yrs. What an excellent job. I should have made the owner use P.C. before I moved in! All carpets look amazing, and no chemicals to wreak havoc on my lungs!Thank you again ***, I will definitely use you again when I move from this house. Or the owner will! Nice to know there is still pride of workmanship in this world of sloppy workmenship.
Business response:
I wanted to thank you for taking the time to provide this wonderful review for us even 2 months after your last cleaning. We strive to not just do a great job on your carpets, but to provide the best overall customer experience that we can. It sounds like your Technician ******, did a wonderful job for you. We certainly appreciate your kind words as well as your business!
PureClean is the best! We have used their services several times over the years including cleaning for carpets, upholstery and area rugs. They have always provided first class service from beginning to end. Their customer service is top notch from their phone support to their delivery drivers, Super nice people. Check out the ******* services they offer! They go the extra mile to work on the hard stains....and are gentle on vintage wool carpets. Most importantly for us they do their work without harsh chemicals. Their name P... read more
Business response:
I can't tell you how much I appreciate your wonderful review of PureClean *****. I am so happy that we have checked all the boxes for you, with each interaction. We don't just want to provide the very best carpet cleaning experience, but best customer experience we can. Thank you for your business and your wonderful recommendation!
Great service experience from scheduling to completion. We have used this company before and were very happy with the previous tech ****** and the quality of service that was provided back in 2019. This visit was no exception. *** the tech showed up on time, was respectful of our property when doing the initial walk around, and kept us informed of what was going to be addressed and how. He took the time to go over service and pricing options. He explained that the cost of services has increased since 2019. We appreciated him... read more
Business response:
Hi ***~Thank you so much for taking the time to write such a wonderful review for ******************** and our company. Our mission is to provide the best experience possible to each of our customers and clearly these guys hit the **** for you. We appreciate your kind words and your business!!
Frequently asked questions about PureClean
How is PureClean rated?
PureClean has a 5 star rating with 2,307 reviews.
When is PureClean open?
PureClean is closed now. It will open tomorrow at 9:00 a.m.