This profile has been claimed by the business owner or representative.
Pond Roofing Company, Inc
- Roofing
- Fairfax, VA
About this business
Location details
2985 Prosperity Ave, Fairfax, VA, 22031, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 4:00 p.m. | |
| Tue | 8:00 a.m. to 4:00 p.m. | |
| Wed | 8:00 a.m. to 4:00 p.m. | |
| Thu | 8:00 a.m. to 4:00 p.m. | |
| Fri | 8:00 a.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
They did a perfect job.
The folks were very professional and what I really appreciated was it was low pressure. I knew what I needed and there was no pressure to upgrade to another type of shingle. The estimator climbed on the roof, answered my questions and left me with a solid estimate. Again I appreciated getting a price instead of gibberish about how they could reduce this price today if a committed. Unlike some they did not ask for any money up front. <br /> They came and did what they said they were going to do. They also let me know about ... read more
Great. <br />
Pond's bid was competitive -- not the lowest nor the highest. Work was slightly delayed for extremely hot weather, for which I certainly had no problem. The work was excellent; follow-up was timely, pleasant, and thoughtful.
The estimate, work, and follow up were excellent. <br /> The estimate was very thoughtful. They noticed several issues in how the attic was venting and corrected them with properly sized exhaust fans and by reconfiguring some of of the bathroom exhaust fans. <br /> The work was done on-time, properly, and carefully. Tarps were laid out around the entire house and the cleanup was great. I didn't find any debris or nails anywhere around the house. <br /> During the follow-up, they double-checked all of the items that we dis... read more
They were neat, polite and responsive to my needs.
We had a specific list of repairs to our roof provided by our home inspector, who happened to be a contractor himself. Our roof is not terribly old, and none of the repairs we needed were serious. The estimator, however, recommended replacing the roof. I asked for an additional estimate that covered only the needed repairs, and the estimate was triple what our home inspector had estimated -- and also triple what we paid to have it done by another qualified contractor. <br /> Pond has estimated work for us before, which we co... read more
Business response:
Member- We regret that you had an unpleasant experience with our company. The gentleman that handled your service call is actually one of our most thorough, accurrate and consistent estimators. The feedback that we typically receive is that our prices are in line with other reputable contractors in the area. If the price he quoted was really 3 times the price for which you had the repair completed, then there must have been a mistake made on our part. We apologize for this inconvenience and hope you will consider calling us ... read more
Very well.
Repair a leak in the roof that was showing up on the ceiling of our sun room. The leak was hard to find but the inspector found a few possible areas that should be corrected. He showed me where he suspected and we agreed on what should be done. the work was done on time and we have had no leaks since. They were very prompt in scheduling the appt and coming out to do the work. When they were done they cleaned up everything.
Frequently asked questions about Pond Roofing Company, Inc
How is Pond Roofing Company, Inc rated?
Pond Roofing Company, Inc has a 4.9 star rating with 1,587 reviews.
When is Pond Roofing Company, Inc open?
Pond Roofing Company, Inc is closed now. It will open at 8:00 a.m.