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Morgan Exteriors Corporate
- Windows Installation
- Fort Myers, FL
About this business
Location details
1901 Brantley Rd #1, Fort Myers, FL, 33907, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | Closed | |
| Fri | 8:00 a.m. to 6:30 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 10:00 a.m. to 4:00 p.m. |
good work but cost more than expected
They did a great job.
They did a great job.
After Morgan exteriors was hired and the initial payment was made, they said it was going to take about 2 months to get the kitchen cabinets. It took a lot longer than that. I had to call them every couple of months to see if the product had come in. Then we had a big mix up about when they were supposed to show up or whom they were supposed to call upon coming to the condo. They kept calling me instead of calling the tenants or the management company. Once the kitchen cabinets were finally installed then they were upset tha... read more
The company charged a few hundred more than $12,000.00 The contractors completely missed installing key pieces of material. The butt joints did not match. The company was not even sure if flashing was used, that is how uncertain they were of their own work. The underneath of multiple gables was missing the bottom piece. Multiple boards were not aligned/were uneven. If I had not noticed, then they would not have fixed anything. 15 + cigarette butts scattered all over the yard, front, back, sides of the house, right up against... read more
First completely read the morgan group contract. Unless it is on the contract, it does not apply no matter what the salesman says. Neither one of the gentlemen, who came to install the gutters, appeared to understand english very well. Overall it was not a very good experience, but i did sign the contract and thus have to live with the results.
Business response:
Dear Mr. and Mrs. W,[Consumer name withheld at their request], We are very sorry that you feel this way about your gutter install. After looking into the contract, it is clear on the contract that you were receiving 134 feet of seamless gutter with One Guard gutter guard and 8 downspouts. This is what was done for you so it is not exactly clear to us why you make the opening statement that you do. It is documented in the notes of your profile that you called the offices upset about a certain section of gutter that you felt ... read more
I do not think I received the product I payed for. The installation was poor and needs additional work. I am disappointed to the point that I have contacted the Better Business Bureau.
On the contract there was 3 windows, after i signed the contract i looked at it, and the sales man pout 2 windows, They installed only 2 windows, the installer said i should get 3 windows. The seals person came back and I told him i have only 2 windows and he wrote that in pan after i signed, you measured the third window i told him. I asked to me look me in the eye and tell me i paid this price for 2 windows he walked away. I was not able to find my clips, they took them for the special vertical blinds, and will bring them ... read more
Business response:
Dear Mr. Yario, It is very clear on your contract that you were getting only 2 windows. All carbon copies of the contract show one window crossed off. Your sales rep provided us with a carbon copy and it is consistent with the original. Insinuating that he altered the contract after the fact is a serious matter and we will not stand idly by while you accuse us of such things. The day of install, your sales rep visited your home and tried to explain to you what he had explained at the point of sale but you became very unreas... read more
If you would like a shower remodeled in a week shy of 6 month this is the company for you. Also, a great lesson never believe a salesman unless it is in writing!!! The salesmen presentation was very good we had three others we liked his product. My wife is disabled and needed a walk in shower as soon as possible we asked the salesman how long have they been experiencing to finish the installation he said 6 to 7 weeks this was in line with the other companies, so we went with Morgan Exteriors. At 7 weeks heard nothing, so I c... read more
Business response:
Dear Donald, Contract date 9/1/18 Install started 11/26 11 weeks to install. The contract does indicate a time frame and the fact that the sales reps are not allowed to change these times. Unfortunately we cannot easily predict product demand and whether or not the manufacturer will get the product to us sooner rather than later. Your project was completed in the estimated time frame on your contract. We make every effort to get them done as soon as we possibly can. When you are at the mercy of the manufacturer, time fram... read more
Frequently asked questions about Morgan Exteriors Corporate
How is Morgan Exteriors Corporate rated?
Morgan Exteriors Corporate has a 4.4 star rating with 770 reviews.
When is Morgan Exteriors Corporate open?
Morgan Exteriors Corporate is closed now. It will open tomorrow at 10:00 a.m.