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Luxury Bath NJPA Corporate
- Kitchen & Bath
- Hamilton Township, NJ
About this business
Location details
127 US-206 Suite 17, Hamilton Township, NJ, 08610, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 3:00 p.m. | |
| Sun | 10:00 a.m. to 2:00 p.m. |
Very expensive. Products are cheap. Not what was presented to me at the presentation. Customer service is bad. Very very unhappy.
The quality of the material installed is not what was shown to us. They charged us $13,000 upfront but installed material and work done is not worth more than $6000 at most. The company DID NOT return any of our phone calls.
After we got an issue, they didnt get back to me, even they promise they will get back to me and they havent. I dont get what I was promise in the contract because they dont comply.
Business response:
Dorca, thank you for taking the time to leave a review. As with any home remodeling project, sometimes there are issues that may arise along the way. Finding the best way to resolve the issue may take longer than expected. However, we are confident that we have come up with the best solution to ensure that you will be 100% happy with the final outcome of your project.
The installers were good and the material looks nice but we had some issues. The corner shelves for the tub surround we requested were inadvertently omitted from the work order by the sales rep. We didn� t notice (our bad) so now we have to have the installers return. Because we didn� t pick up on the sales rep� s mistake we offered to pay for half but the company said that was not acceptable since they aren� t charging us for the additional install fee, but $200+ seems a bit steep for 4 corner shelves. Also, the hand-held s... read more
Business response:
Thank you for taking the time to leave a review Marilyn. We will make sure to take all our your concerns to the appropriate department. In the end we are glad that things were able to be resolved and hope that you love your new bathroom for many years to come!
Too Expensive
Cost way more than it should have for a "mold free tub" that was having mold issues 1 month after install. Technician came out to fix it, but the mold is back again another month later.
Business response:
Hi John, We are sorry that you had a mold issue. I see that we had a service tech out to rectify that for you. We hope you are 100% satisfied with your product and service.
Very poor customer service and dishonest with delivery timelines. This was absolutely the most dishonest customer service I have ever experienced. I rarely write reviews unless I have had an awesome experience and want to praise a business. This is the first time I have ever written a negative review. I have been horribly disappointed I was guaranteed if I chose Luxury Bath over a competitor who had lower costs, they would expedite the work. They are 4 weeks later than the time of promised delivery by competitors-- 5 weeks p... read more
They did not provide quality installation that I had to have them come back to fix a number of items and the non-slip floor is very slippery. They came twice to apply a non-slip application and both times the application was washed away
We tried to cancel, due to financial problems and they would not let us cancel. They did not even measure yet but kept saying "it was more than 72 hours" and they were forcing the contract.
Frequently asked questions about Luxury Bath NJPA Corporate
How is Luxury Bath NJPA Corporate rated?
Luxury Bath NJPA Corporate has a 4.9 star rating with 1,079 reviews.
When is Luxury Bath NJPA Corporate open?
Luxury Bath NJPA Corporate is closed now. It will open at 8:00 a.m.