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Jacob Sunrooms, Exteriors & Baths
- Contractors
- Fenton, MO
About this business
Location details
1707 Gilsinn Ln, Fenton, MO, 63026, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
Installer did a great job. Salesman, front office, not so much. We were told they "only do the wet area of bathroom" which we had done. The sales guy is no longer there, nor are many people who work in office. Just had a difficult time having a normal conversation with anyone. It was just an odd experience, but *** the installer was pure gold. When I asked if he was still there for a potential project to do rest of bathroom, nobody seemed to know.
Business response:
Thank you for your business. We apologize that our communication was not perfect. You are correct the sales rep you worked with previously is no longer with us, but our incredible installer *** certainly is. A manager will be reaching out to you to learn more and assist in any way possible.
So happy with my new front door and **** did a fantastic job of installing it. Will recommend Jacob to family and friends.
Business response:
Thank you so much *******! We are so pleased that you chose Jacob, love the door, and willing to recommend us!
Super pleased with our purchase of new windows from Jacob! Happy with every part of the transaction. People and products are excellent. ***** was great at answering our questions and keeping us up to date on the process. ***** and **** made the installation totally painless, very professional and thorough, including the cleanup.Exceeded our expectations in every way!
Business response:
Wow what kind words and great project! We are thrilled that you love your Jacob windows. Keep Jacob in mind for other projects such as doors, siding, bath, etcand we hope you refer us to all your friends and family. Thank you again!
Weve used Jacob for a number of projects and have always been very satisfied. We trust them to tell us what we need. Weve never had any complaints and would recommend them to friends.
Business response:
Thank you for your continued trust and business! If you need any further assistance with your roof please let us know.
Over the years, we have hired Jacob to do a number of projects: roof (******************), fencing (*******), Doors, Windows and Patio (Jacob). We've done a number of our projects with them because we trust them to provide quality and professionalism, and in the rare occasion something goes wrong, to stand behind their workmanship and make it right. They have done that for us and we would use them again if the opportunity presented itself - truth be known, we are almost out of things for them to do!
Business response:
******, you are amazing! We have loved working for you over the years. Thank you for trusting Jacob with your home improvements.
Great service. They had our bathroom remodel complete in two days. Or new bathroom looks great.
*** did a great job, including fixing hidden issues, constructing a sweet new shower enclosure! Thanks to all at Jacobs!
Business response:
Thank you for trusting us with your shower project! We appreciate your feedback.
I would like to thank *** and ***** for the fantastic job of installing our walk-in tub. Even though *** had to endure our two yappy dogs, and our crawl space opening. He is very professional and friendly and does fantastic work. Very prompt and we're not sure he even took breaks. He takes pride in his job as the house is as clean as if there was no construction being done when he was finished. I would refer Jacob Sunrooms, ********************************************* to everyone and for every service they do
Business response:
Love this review, thank you so much for your business and kind words! We hope you enjoy your new bath for years!
TLDR: 1. Was I satisfied with the windows and their installation? Yes.2. Would I hire Jacob to replace the rest of my homes windows? Absolutely not. On 9/5/24, I signed a contract with ****** Windows by Jacob Family Enterprisesto replace 11 windows in my home. I was told by the saleswoman that I could expect installation 8 to 10 weeks later, which would mean around 10/31 to 11/14. Not having heard from them after 10 weeks elapsed, I had to call them, left a message when they didnt answer. It took a day for them to respond th... read more
Business response:
Thank you for taking the time to share your experience with us. We truly appreciate your feedback and sincerely apologize for the delays and miscommunication throughout your project. We understand how frustrating it must have been to deal with the extended timeline, scheduling issues, and the initial installation challenges. We also regret that the sizing error occurred despite the double-checking of measurements.Its good to hear that you were ultimately satisfied with the final installation, but we recognize that the journe... read more
Frequently asked questions about Jacob Sunrooms, Exteriors & Baths
How is Jacob Sunrooms, Exteriors & Baths rated?
Jacob Sunrooms, Exteriors & Baths has a 4.8 star rating with 158 reviews.
When is Jacob Sunrooms, Exteriors & Baths open?
Jacob Sunrooms, Exteriors & Baths is closed now. It will open at 9:00 a.m.