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Bo Lacey
- Roofing
- Mansfield, OH
About this business
Location details
1472 U.S. 42, Mansfield, OH, 44903, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:30 a.m. to 6:00 p.m. | |
| Tue | 08:30 a.m. to 6:00 p.m. | |
| Wed | 08:30 a.m. to 6:00 p.m. | |
| Thu | 08:30 a.m. to 6:00 p.m. | |
| Fri | 08:30 a.m. to 6:00 p.m. | |
| Sat | 09:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
We had our kitchen and dining room remodeled. The work was done by ******************* and ***** ****. They executed our vision of the space wonderfully. They worked with my wife during the process whenever the need arose and were very accommodating with our changes. We would absolutely recommend Bo Lacey.Not 5 stars as there were some significant challenges with the supplier for the cabinets and countertop.*************************** *********
Business response:
Dear ******, Sorry for our late response. We appreciate your kind feedback and wanted to say thank you for trusting us on your home project. Your satisfaction is our top priority, and we're delighted that we could meet your needs. If you have any further feedback, suggestions, or if there's anything else we can assist you with, please don't hesitate to reach out. We're always here to help.If you are open to discussing your experience further, please contact ** directly at *********************************
From the initial visit with ***** Lacey to the finished product; the experience I had with Bo Lacey Construction was phenomenal! I bought my house three years ago, and was told that the roof had been replaced a few years prior. While that was the case, the person(s) that did the roof had no idea what they were doing. I immediately noticed water coming into my sunroom, down my electrical mast. What started as a trickle turned into a waterfall after only a year. A severe storm later revealed a leak from the sewer vent, which p... read more
Business response:
Thank you for your awesome review!
Bo Lacey just finished putting a new roof on our house and my wife and I could not be happier. From the salesman to the guys putting on the roof it was a fist class operation. Would recommend they for any home improvement project
Business response:
Thank you for your awesome review!
Not happy Signed contract April 2022 and still waiting on 2 cabinet doors to be replaced that they damaged. And several other things not happy with, told them at the time of the work and was just blown off Prefer to be contacted by phone or in person not by text or email
Business response:
Thank you for taking the time to share your feedback with us. We sincerely apologize for any inconvenience or dissatisfaction you experienced with our product/service. This does not reflect our world class service and we want to make things right. We will be reaching out and discussing this further with you to ensure everything is taken care of.
I do not recommend ************* services. I was charged a high amount of money for a temporary roof repair job. I was told they would seal a leak area around a pipe extending through my house out of the roof. I was experiencing water draining down from my roof into cut-off chimney in my basement. There was not any evidence of additional water leaks in my house except around this pipe in my attic. This company could not determine the exact origin of my problem and recommend to replace 1/2 of my 700 ft. house roof for 12K in ... read more
Business response:
Dear *******,Thank you for taking the time to provide feedback about your experience. We genuinely appreciate all feedback, as it helps us identify areas where we can improve our services. We're sorry to hear that your experience fell short of your expectations, and we would like to address your concerns.We take customer satisfaction seriously, and we value your feedback as an opportunity for growth and improvement. If you are open to discussing your experience further, please contact ** directly at ************ or email ** ... read more
This company came out to give me a estimate on 9-24-22. Part was for insurance work and also for a new roof. He was suppose to send an estimate for the insurance work on 9-26-22 but never did. He was then to return on 10-1-22 to discuss the estimate for the whole roof. Never showed. Don't trust these people. Not a good way to run a business.
Business response:
Dear ****, I don't know why I am just now seeing this, but I wanted to reach out and say thank you for taking the time to provide feedback about your experience. We genuinely appreciate all feedback, as it helps ** identify areas where we can improve our services. We're sorry to hear that your experience fell short of your expectations, and we would like to address your concerns. We take customer satisfaction seriously, and we value your feedback as an opportunity for growth and improvement. If you are open to discussing you... read more
Frequently asked questions about Bo Lacey
How is Bo Lacey rated?
Bo Lacey has a 4.8 star rating with 613 reviews.
When is Bo Lacey open?
Bo Lacey is closed now. It will open tomorrow at 8:30 a.m.