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Beltway Blinds
- Doors & Windows
- Beltsville, MD
About this business
Location details
12300 Kiln Ct, Suite E, Beltsville, MD, 20705, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 4:00 p.m. | |
| Sun | 9:00 a.m. to 4:00 p.m. |
I had the company put custom blinds in my home and all was fine until my patio blind kept breaking. The first time a guy came out and fixed it. Then it broke again. The second time they patched it up and said that I needed a new one. It’s been months and I still have not received a new blind. I’ve called the company several times and three times they scheduled a tech visit and canceled. The fourth time they came out took down my old one but brought a blind that did not fit, had missing parts, was not the right material nor t... read more
Worst experience ever! The sales person literally told me whatever I wanted to hear and then when it came time to install I got subpar lines and it has taken me months to try to get someone on the phone to fix the hole they put in my wall, which is still there And half of the blinds don’t even work. I have emailed, I have called I’ve even mailed a letter and no one responds back to anything.
Business response:
Mr. B*******, We have taken your calls and answered your emails. You refuse to allow us to come to your home. If this is not the case or you have changed your mind, please call or email Wayne, our production manager. We are happy to address any outstanding concerns in a timely manner.
If I could give half a star I would. We had blinds installed on 9/13/22, with warranty. The blinds for the Primary Bedroom and Bath came with a remote. And, three of the bedrooms have a clicking sound from opening/closing the blinds, (Locking Mechanism Problem). That was reported a week after install. Time went on, busy lives etc., the remote goes out, and it is not just the battery. The Tech Support recommended we request a new remote. This was September 2023, we have had a representative come to our home to make a video, t... read more
My consultation for blind installation initial quote was 8K, which reduced to ~6K. I gave 50% down pay, which I did think was unreasonable but really had no other price to compare. Beltway’s process was to confirm every order with another visit from the QA guy who re-measured everything prior to ordering. He took another week to come out and found irregularities that he indicated would need addressing with Corporate before he could confirm the order. I waited for the call and even attempted to contact the office. Weeks passe... read more
Business response:
To whom it may concern: Your custom order is ready to be installed. To avoid litigation, please contact us immediately. A lawsuit will be filed by the end of the week if not resolved.
My consultation for blind installation initial quote was 8K, which reduced to ~6K. I gave 50% down pay, which I did think was unreasonable but really had no other price to compare. Beltway’s process was to confirm every order with another visit from the QA guy who re-measured everything prior to ordering. He took another week to come out and found irregularities that he indicated would need addressing with Corporate before he could confirm the order. I waited for the call and even attempted to contact the office. Weeks passe... read more
Business response:
To whom it may concern: Your custom order is ready to be installed. To avoid litigation, please contact us immediately. A lawsuit will be filed by the end of the week if not resolved.
Terrible!!! They purport to provide custom made products and when installed nothing fits properly. I had shutters installed in my master bedroom bath and there are gaps at the bottom and top between the windowsill(s) and the shutter. With Beltway Blinds agreement, I withheld $1,000 from the final payment pending correction of this issue. Quality control came out and were not able to fix to my satisfaction and I asked that if it can't be resolved that I work with a design technician to purchase something else. Separate issue ... read more
Business response:
Ms. S***, Thank you for scheduling the completion of your project for 10/25. We look forward to completing above and beyond your satisfaction!
HORRIBLE!! Not a low enough rating for this company! This company was my 3rd estimate for companies I reviewed. I chose them because they matched and even lowered the price of the 2nd company I reviewed. The sales girl was amazing! knowledgeable and personable. I ordered shutters for french doors, a kitchen window and a small long side window. $1800 dollars in total. They came out and measured 2x - once from the sales person, and then a second appointment just before the blinds were officially manufactured. I did this in JAN... read more
DO NOT USE THIS COMPANY!! $$$$$$Plantation Shutters: Save your time, energy, and money! Presentation was awesome after the deposit was solidified, the service was cat and mouse in addition to, charging my card completely before, the job was completed, the initial installation; the Installer was the Manager and a trainee, excessive holes (trainee) were made around the window, and caulk was left on the floor for me to clean up. Needless to say, the install was incomplete because the second set of measurements were wrong, I rea... read more
I had my consultation with them Jan 14, 2023 and was excited to get some window treatments up. It took until March 8th for someone to arrive to put them up. This was after two canceled appointments (Feb 23 and 27). Notification of the cancellation didn't come until the morning of while waiting for them to arrive. After the installer put up the shades I let him know that one of the shades were higher than the other. He just looked at me. I asked am I supposed to just look at it like that? He said that's where it was measured.... read more
Frequently asked questions about Beltway Blinds
How is Beltway Blinds rated?
Beltway Blinds has a 4.6 star rating with 2,233 reviews.
When is Beltway Blinds open?
Beltway Blinds is closed now. It will open at 8:00 a.m.