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"Beltway Blinds fills the needs of homeowners in Washington, Baltimore and northern Virginia for a specialty window treatment company that could provide the highest quality products, professional design consultation, and exceptional customer service. No other home design provider focuses exclusively on window treatments in Washington DC or the Baltimore MD area. Because window treatments are our only product, you can be sure of receiving the very best in quality, value and service from Beltway Blinds. Our principals each hav... read more
12300 Kiln Ct, Suite E, Beltsville, MD, 20705, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 5:00 p.m. | |
Tue | 8:00 a.m. to 5:00 p.m. | |
Wed | 8:00 a.m. to 5:00 p.m. | |
Thu | 8:00 a.m. to 5:00 p.m. | |
Fri | 8:00 a.m. to 5:00 p.m. | |
Sat | 9:00 a.m. to 4:00 p.m. | |
Sun | 9:00 a.m. to 4:00 p.m. |
The first contract of 22 window shades were installed great but the second contract for my sunroom was the opposite. I really don’t know what the problem is with the production manager to return 3 calls about completing the installation of my roller shades. He and an installer came to my home over 2 months ago to view the crooked installation of 3 of my roller shades, , no shade on one window and a request to change from the -lactic chains to metal chains. He told me that the corrections would be made and they will change th... read more
BUYER BEWARE!!! The customer service after installation is much to be desired. The motto" how can I make you smile today" has to be the biggest joke I have heard this year. Each time I hang up the phone with the office I am ANGRY!!! I have been waiting 5 months for a missing piece to complete my installation. I have taken off 3 times and they have not shown all 3 times. I have called them repeatedly and each time it is a different story. DO NOT USE THIS COMPANY!!!
We started the process of a visit with a salesrep on August 24, 2022. Since then we have been put off numerous times regarding installation. September 7th was a re-measure by Ryder. The first time arrival for install was September 28th. The blinds did not fit and a new measurement was needed. Another rep was sent for re-measure on October 21 (Donovan). December 16th Donovan came for install. The measurements he took in October were changed (in green ink) on the order. He didn't know who changed his measurements. The blinds d... read more
If I could rate a zero I would. This company is despicable and I feel that they are not legit. I made a grave error in soliciting them to have blind installation. I was excited about getting new blinds for the first time and to remove my paper temporary blinds, it was just for "5" windows. I ordered on 10-12-22 and was told it would take 3 to 6 weeks, ok fine, blinds were delivered to company on 11-16-22 and installation was scheduled for 11-28-22. Installation did not happen because they came out and said the measurements w... read more
I have read a few of the reviews and we are experiencing a very difficult time with this company as well. After waiting several months for the blind, we finally had an install date. The installation was incomplete for the blinds for my entire door was missing and two windows frames were missing parts. There motto of how can we make we smile today is a joke. Every-time I called Beltway Blinds, I did not get any satisfaction, I was passed around and told I would get a call back, which never happened but yet my the contract was... read more
I order Blinds in October 2021, were not installed until December 2022, some of the parts were missing for the install. Customer service is poor, they don’t follow up but sends out invoices for payment. It’s is May 2022 and still dealing with issues and incorrect installment never corrected.????????????????????????
I have scheduled atleist 4 appointments for a free estimate. All of which were cancelled, on the same day of the appointment. For example, my appointment was scheduled for 10am, I' received a call at 9am. The first time the rep had a family emergency and there were no other reps available. The second time I was told that the appointment was not confirmed. The third time, Beltway Blinds didnot show up. My fourth time was today. My appointment was scheduled for 9 am, I received a call stating that the rep was "running late to ... read more
STAY AWAY FROM THIS COMPANY. IT'S A SCAM I'm writing about my story to help you stay away from an evil company that you'd regret doing business with. 1. Stealing money. I ordered 4 shutters last August. They took $3,500 from my bank account as of last November, long before the project was completed. Please note 30% of the $3,500 were taken without my permission. They stole my bank account information when I made my 1st 50% down payment and then they started to take the money out of my account by themselves. I didn't notice i... read more
Terrible experience! From inaccurate shutter color, inaccurate information re product availability which wasn’t the case, installer broke piece needed to install and indicated it arrived broken, damaging my hardwood floors and stated not their fault, poor installation quality second time around, and threatened to send me to collections if I didn’t pay balance despite the contract indicating payment due after complete installation which wasn’t the case give poor installation. I indicated if they se t me to collections it woul... read more
Beltway Blinds has a 4.4 star rating with 1,580 reviews.
Beltway Blinds is open now. It will close at 4:00 p.m.