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River Valley Remodelers Corporate
- Home Improvements
- West Salem, WI
About this business
Location details
240 Co Rd M, West Salem, WI, 54669, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 4:00 p.m. | |
| Tue | 8:00 a.m. to 4:00 p.m. | |
| Wed | 8:00 a.m. to 4:00 p.m. | |
| Thu | 8:00 a.m. to 4:00 p.m. | |
| Fri | 8:00 a.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
We recently sought a roof replacement quote and unfortunately had a very frustrating experience. What should have been a straightforward estimate turned into a 3.5-hour sales pitch focused primarily on what not to use. The representative spent a great deal of time emphasizing how poor the condition of our current roof was, how unsafe it supposedly is to walk on, and how dire our situation was—creating unnecessary alarm and pressure. Rather than providing helpful options, the salesperson discredited virtually all other roofer... read more
This company would not communicate with me, I had to call and say you cashed my check what’s going on. Finally Peter came and did the bath/shower conversation and he did a great job but the fixtures he came with were not what I ordered, none of them match and they are all a different color. I keep trying to call to try and get this fixed and they will not call me back. Not sure what to do. I would not recommend them to anybody. I also didn’t like that they were going to take my other quotes without asking just because they w... read more
Was not happy with how the whole experience with estimator went. I told him when he first got here we were not going to make a decision today. After two and a quarter hours he still hadn’t given me any number, I told him I was getting very frustrated but it didn’t matter. I asked him for a business card which he refused to give me and he also took the quote he wrote up. They may have great product but the sales tactics turned me off.
I contracted with River Valley to install 19 windows. I was promised first class service. The project management and customer service were lacking. Installation was subcontracted to a third party. During installation, a piece of siding was damaged and one of my windows has a faulty window lock. Neither issue has been addressed. I have spoken to the office several times and have been pandered to and patronized. This company presents itself as a "hit and run" type of company. Customer service is non-existing.
To expensive for what you get. The employee's are all nice and friendly.
We had River Valley Remodelers come for out for a free estimate for windows. 4 hours later we were buying 10 windows for $32,000, having to put $7,000 down and wait 4 months for installation. We cancelled the purchase. Another salesmen came out and wanted to prove how good their service and products were so we agreed to a $6000 patio door. While putting door in there was a 1-2 inch gap around the top, it was mansplained to me that the gap was exactly the way it should be and it would be filled in with insulation rather than ... read more
My wife and I have ordered new windows in our house, but forgot about 2 additional windows and had to place 2nd orders for those. The crew that was here to do the first 5 windows were very good at their jobs and all of their work appeared perfect, including the color choice. When it came time to install the two windows that we had forgotten, a different crew was assigned and their workmenship was not up to the standards of the first crew. The first thing I noted was that one of the crew tore off the trim work that was instal... read more
Stay as far away from them as you can and even if you win a contest like I did. It is not worth it. They took advantage and made me believe high quality work would be done. City got involved part way through and RVR had to come back and redo everything because it was done wrong, not to industry standards, and now we are left with way more problems that will happen this winter. A reputable company will provide you with materials used, a picture or rending what it would look like, and yet even with the demonstration they came ... read more
Never again! Overpriced and under delivered. Lies told by salesman, ordered incorrectly! What a joke!
Frequently asked questions about River Valley Remodelers Corporate
How is River Valley Remodelers Corporate rated?
River Valley Remodelers Corporate has a 4.6 star rating with 665 reviews.
When is River Valley Remodelers Corporate open?
River Valley Remodelers Corporate is closed now. It will open on Monday at 8:00 a.m.