Desert King Windows

John B 

on BBB

a year ago

Buyer Beware Signing a contract with Desert King Windows Co. LLC read the backside carefully. You will be agreeing to Contract Conditions, which include paragraph 13 below.Owner agrees not to make or knowingly encourage any other people to make any public or private statement, whether written, oral, or digital that disparages, defames or is derogatory in reference to Contractor Contractors employees, agents, members owners or offices, including but not limited to posting any negative reviews on any online forum or with any c... read more

Patti N 

on BBB

a year ago

We have been dealing with Desert King Windows regarding significant and unreasonable air leakage through the 18 double hung windows we purchased in July, 2023. During this time, we have had service technicians, and more recently, an Anlin window representative and our original salesperson, Brand back to inspect our windows. The Anlin rep shared nothing but window "specs" and said our windows were fine after a very brief evaluation. The Desert King Windows salesperson, however, immediately acknowledged the air leakage through... read more

Marcia G 

on BBB

2 years ago

Had them install kitchen window in 2009 with a Life Time Warranty. Called them in November of 2022 stating that the frame was broken on one of the small bottom windows. They sent someone out to look at it and then someone came and took pictures. They say Window Mart (there supplier at the time) is responsible for repair who they don't use any more and say they have contacted Window Mart. I also called WM 5/11/23, spoke with **** who said will send to Desert King. Also, called DKW on 5/11/23 and 5/24/23. I spoke with **** at ... read more

John D 

on BBB

2 years ago

I live in ****** and had Desert King Windows install 10 windows. I chose Desert King because of their price, a local company at the time and a great lifetime warranty. Five months ago I reached out to them for warranty work. I was told that they would covered the warranty. However they had relocated to *******. About a month later a representative arrived and measured for the replacement window. Well, after 5 months I am still waiting for my window. After numerous phone calls I have been told that they no longer carry that b... read more